Teams | Collaboration | Customer Service | Project Management

Employee Monitoring

Unlocking CX Value Through Employee Behavioral Analytics: A Data-Driven Approach for Modern Banks

Customer experience (CX) has emerged as a crucial influence on market share among banking organizations. Financial institutions that invest strategically in CX achieve 2.5x higher wallet share and 1.9x higher customer satisfaction scores compared to their peers. 93% of banking organizations view CX as their primary competitive differentiator, which highlights the importance of a superior CX. However, there’s a crucial gap in how banks approach CX enhancement.

Workload Management: The Complete Guide

Struggling around properly managing or wish to optimize the workload management in your business? You are not alone. We all know that feeling of dread. We mean? Who wants to be overwhelmed at work? Trust us, you can’t win the race against your seemingly unending to-do lists unless you know how to properly manage your workload. According to an expert PMI report, about 50% of projects experience scope creep. It is due to setting unrealistic and maintaining unrealistic expectations.

Top 6 Employee Monitoring Software to Boost Productivity

Well, you know what it is to be the project manager or team leader, coping with the deadlines, meetings, tossing to and fro, and the list of growing to-dos. On top of it all, you must ensure the team remains on task and delivers as expected. No pressure, right? In today’s remote and hybrid work environment, trying to keep up with productivity is like trying to catch a cat. But do not worry – technology is there to save your day!

Workstatus vs Time Doctor vs Insightful - A Detailed Comparison

Let’s be honest: keeping track of work time can feel like a drag. But these tools promise to make things easier, give you better insights into your productivity, and help you stay on top of your schedule. If you run a business or supervise employees, you may already know about Workstatus, Timedoctor, and Insightful. These are common for monitoring performance and ensuring everyone is in sync. They all present ways of measuring efficiency and assigning tasks to the team.

Free Employee Attendance Sheet Excel Template

Searching for a reliable Employee Attendance Sheet Excel Template? To find an employee attendance sheet Excel template is not that difficult, and for you, not anymore! Let’s get into it. Actually, the management of an organization cannot be effective unless an employee attendance sheet is maintained. It helps in maintaining working hours, reducing absenteeism, and assisting in doing accurate payroll.

How to Improve Employee Performance [16 Useful Strategies]

Improving employee performance is crucial for any business that wants to grow and keep growing. High-performing teams don’t just get more done, they lift everyone’s spirits and create a culture that’s always improving. In this article, we’ll explore practical and proven strategies for improving employee performance by focusing on management, training, motivation, and technology.

Agile Planning: The Complete Guide

Agile planning is the present and the future. Businesses and organizations are adopting it and gaining many benefits. These include increased customer satisfaction, employee engagement, and streamlined operations. Plus, don’t forget the boost in collaboration and productivity. So, are you using this modern project planning and management method yet? If not, what are you waiting for? Did you know that about 70% of businesses have adopted agile techniques?

Workstatus vs. Time Doctor vs. ActivTrak: Features and Pricing Compared

Nowadays, businesses have plenty of options when they search for employee monitoring software. Time Doctor, ActivTrak, and Workstatus are a few of the top-listed software on the market. But choosing the right one often becomes a tough nut to break. There’s not one, but ample reasons for this. Each tool has different features, but many are similar to others. Evaluating every feature is important to making the best choice for your company.