Teams | Collaboration | Customer Service | Project Management

Hybrid creative teams struggle with burnout from fragmented time and hidden overwork. Learn how visibility fixes the problem.

If you're considering acquiring free help desk software, you've likely come across options that may seem like a cost-effective and simple way to handle and improve customer support in your organization, without adding extra expenses or making big efforts. Although it might work for small businesses or startups with limited budgets or for teams who are just starting to implement a formal help desk system, it's important to note that any ticketing system free of charge will likely have constraints.

We’re excited to announce a major enhancement to the Wire iOS app - support for multiple accounts across multiple backends. With this release, we’re pushing the boundaries of flexibility and security for professionals and organizations using Wire across different environments.

Summary: The old "everyone in the office, every day" model is driving the best talents away. While companies are paying $11,000 extra per employee just to maintain full office setups, 48% of them say they’ll quit if they can’t have the option to work from home. So, the finest people are choosing competitors who offer more flexibility. But going fully remote isn't the answer either. Teams lose connection, collaboration suffers, and company culture dies.

Picture this: It’s race day for a team of relay sprinters. The team has gathered some of the best sprinters in the country, who have been working hard to improve their times leading up to the race. But there’s one big problem: They’ve been practicing too much individually, not enough as a team. While they each honed their skills and shaved seconds off their times each week, none of that mattered when the horn blared.

Discover the 6 biggest red flags that show your hybrid model isn’t working—and how to turn it around with data-backed fixes.

Learn which remote work metrics reveal real performance and which ones you can safely ditch. This guide shows managers how to focus on the numbers that matter most.

We are entering the era of the agentic enterprise, where AI agents work alongside humans as true partners. These AI agents promise to boost teams' productivity by autonomously taking on real work, like coordinating a marketing campaign, resolving IT tickets, or developing a project plan.

September brought plenty of exciting updates to how you work in Teamwork.com—from forecasting your project profits with the click of a button, to managing multiple projects in harmony with Workflows, to letting AI actually do the busywork for you with our brand-new MCP server. Plus, we’ve sprinkled in fresh enhancements to both List and Board Views, and lined up a couple of can’t-miss webinars.

Remote work has transformed the way people work across the globe. What was once considered a niche option has become a standard practice for many companies, offering flexibility, cost savings, and access to a wider talent pool. Despite these benefits, remote work comes with its own set of challenges that can impact productivity, team cohesion, and employee well-being.