Teams | Collaboration | Customer Service | Project Management

Exploring MatrixRTC: Real time communication in rooms

At FOSDEM 2026, members of Element’s VoIP team - Robin Townsend, Timo Kandra and Valère Fédronic - presented a deep dive into the future of real time communication on Matrix. Their talk gave an update on MatrixRTC, Matrix’s framework for bringing voice, video, and other live, interactive experiences directly into rooms.

Voice Recognition Meets Whole Slide Imaging: The Future of Grossing

Grossing stations define pathology chaos. Techs juggle gloves, case numbers, descriptions, and cassettes, peeling gloves 40 times hourly, typing "adenocarcinoma" with sticky keys, praying cassette labels match specimens. Errors cascade. AI grossing stations change everything. I've talked with grossing techs who lived manual hell and now dictate freely. Digital pathology voice AI isn't replacing them; it's freeing them for skilled work. Labs report 60% faster grossing, 85% fewer labeling errors, and happier pathologists receiving cleaner cases.

Turn paperwork from a blocker into a milestone in Zoho Projects

Projects don’t grind to a halt because people forget how to do their jobs. They stall because a file sitting in someone’s inbox hasn’t been signed yet. Maybe this sounds familiar: Your Gantt chart looks clean, standups are crisp, and everyone’s “on track.” But the project is quietly waiting on a contract, a change request, or a customer sign-off that lives in a PDF limbo between “sent” and “somewhere in their inbox.” The work is ready.

How to Monitor Remote Employees Effectively Without Micromanaging

Remote work is now a permanent part of how many organizations operate. As distributed teams become more common, managers face a real challenge: how to monitor remote employees in a way that supports productivity and accountability without harming trust or morale. Traditional management relied heavily on physical presence. Managers could see who was busy, who stayed late, and who seemed disengaged. In remote environments, those signals disappear.

Federation vs. vendor lock-in: Sweden just picked a side

A new report from eSam, Sweden's public sector digital collaboration initiative, addresses a challenge familiar to government IT teams across Europe: how do we enable collaboration across agency boundaries while maintaining control of our infrastructure and data? Published in January 2026, "Common Federation Protocol for Public Sector Chat" examines different approaches to this challenge.

7 common operational inefficiencies and how to fix them

The 7 most common operational inefficiencies are: In this article, you’ll learn how to identify and correct these inefficiencies using structured, scalable workforce analytics that turn visibility into action. If your team works hard but your business performance remains inconsistent, what is slowing you down? Workflow bottlenecks return. Decisions slow down. Your team puts in the effort, yet the gains feel smaller than expected.