When the requirement of screen sharing software arises you get to hear many opinions from the people, after consolidating all those views while finalizing on the tool you would hugely contemplate on TeamViewer vs AnyDesk. Looking at the views both may appear best and suitable to your requirements, so let us give a comparison that aids you to choose the best screen sharing app or software.
Providing an excellent customer experience (CX) is crucial for customer retention and gaining new business. Fortunately, you can use customer experience metrics to determine how effective your customer experience initiatives are and what needs improvement. You can gain insights into how satisfied customers are with your offerings, how likely they’re to recommend your company, and more. In this article, we’ll explore what customer experience metrics are and highlight 11 key CX metrics.
By using huddles, split view and Atlas, service teams can deliver faster, seamless customer support.
Building a digital headquarters that enables more flexible, inclusive and productive ways of working.
If you’re a project manager, chances are you already have a lot on your plate. And so organization and productivity should be among your top priorities, right? This is especially true if you’re juggling multiple projects with totally different stakeholders. To help streamline your tasks and put your must-do duties front-and-center, we put together this quick and easy checklist.
When it comes to your business plan, digital marketing is an integral component for any sector. A digital marketing campaign truly forms the core of your promotional efforts and can single-handedly help you establish a solid online presence. For example, it’s found that companies with a blog generate over 60% more traffic than those without one.
An essential part of the software development process, testing allows you to catch software bugs and other issues before the product is released. While this process can be time-consuming and expensive, software testing outsourcing can help you cut costs without compromising testing quality. In this article, we’ll explain what software testing outsourcing is and highlight 20 commonly outsourced testing services.
In a recent article, we wrote about the disadvantages of traditional time tracking using paper or Excel timesheets. They come with many challenges, including: To solve these challenges, we set out to build Buddy Punch — a timesheet app that helps you: In this post, we’ll detail what makes Buddy Punch a great timesheet software for employees, including a breakdown of our key features and user reviews.
Customer service management can make or break the growth of your organization. If you're failing to deliver incredible customer experiences that prioritize clear communication, your organization is vulnerable to low customer retention rates. According to Gartner, more than two-thirds of businesses are now competing primarily on the basis of customer experience. This is up from only 36% in 2010. Customer experience is critical to your organization's future success. If you're delivering exceptional customer experiences that result in high levels of customer satisfaction, this will naturally drive up your customer retention rate. You can only deliver incredible experiences with the right customer service management tools in place.
