Imagine you’re an employee who just learned about your company’s new employee monitoring program. You might start wondering: These are common concerns that can keep employees and remote workers up at night when faced with the prospect of being monitored at work. As an employer, you have the opportunity to address these concerns head-on and build an ethical employee monitoring program that fosters trust, transparency, and open communication.

Discover the proven methods for calculating the productivity of an organization. Learn how to automate the calculations through powerful Insightful software together with some extra tips and tricks for productivity improvements.

‍ Civic engagement software is a powerful tool that helps citizens interact with their governments. This technology is critical to modern governance as it allows for transparent communication, public feedback collection, and successful project management As citizens demand greater accountability and participation in decision-making processes, the value of a strong citizen engagement platform cannot be overstated.

Over the years, shared service management has, out of necessity, taken center stage in organizations needing help to be lean, cost-effective, and generally efficient in their operations. Shared services involve centralizing support functions such as human resources, IT, finance, and administration into one unit serving multiple parts within an organization. This helps reduce redundancy, enhance quality, and achieve economies of scale.

In the contemporary digital landscape, information reigns supreme. The ability to extract, analyze, and utilize data effectively can significantly propel a business forward. Web scraping, a method of collecting data from websites, has emerged as a vital tool for companies seeking to harness the vast expanse of online information. This article delves into what web scraping is and explores the myriad ways companies can leverage this technique to gain a competitive edge.

Managed Service Providers (MSPs) manual tasks are becoming a relic of the past. Today, the integration of IT Service Management (ITSM) and the implementation of ITIL processes are pivotal in achieving streamlined operations and superior client satisfaction. By leveraging MSP automation, MSPs can significantly enhance IT service delivery, ensuring clients receive prompt and efficient solutions tailored to their needs.

How do you ensure that internal communications feel authentic and that leadership comms build trust? And what role can artificial intelligence play in helping you meet these goals? Get answers to these burning questions in our latest podcast, featuring internal communications pioneer Aniisu K. Verghese.

Poor alignment kills projects. In fact, according to a report from TeamStage, 37% of projects fail because of a lack of clearly defined goals, and 44% fail due to a lack of alignment between business goals and project goals. But what if the project you’re working on is really complex? What if you need to align hundreds of team members across multiple departments and timezones — all with their own organizational goals, perspectives, and expertise?

The need to track employee hours is more of a necessity than a luxury these days. Thanks to the modern work environment employee work hour management has become more complex than ever. These days due to the varied working environments, flexible schedules, and different work models, it’s not that easy anymore. That is only if you don’t know the best ways to monitor employee hours. In this blog, you will learn about the best tools and techniques to keep a log of your employees’ hours.

With over half of customers still favoring phone conversations for support, the complexity and demands on call centers have significantly increased . In response, businesses are investing in tools that streamline scheduling, enhance customer engagement, and improve agent compliance. However, efficiently managing your call center operation depends on deploying the right workforce management software. However, choosing the right solution can be difficult.