Teams | Collaboration | Customer Service | Project Management

New report identifies the Best Performing Professional Services Automation firms based on an Emotional Footprint Evaluation Scoro has been recognized as a leader in the Best Performing Professional Services Automation (PSA) Emotional Footprint report from SoftwareReviews, a division of IT research and consulting firm Info-Tech Research Group.

Forrester, the research and advisory firm, recently published its Now Tech: Secure Communications, Q2 2022 report which provides an overview of 25 providers and helps enterprises understand the value of a secure communications platform. And (we’re all flushed in the face), Element is listed as one of the secure communication providers (available to view here).

Vivantio, a leading provider of customer service optimization software and solutions for demanding B2B service teams, continues to be recognized as a Higher Performer in several categories in the 2022 Spring Report from G2. G2 is a product review platform where verified users review, rank and share experiences and feedback on various services and software products.

This month, we’re proud to present a set of new tools that will bring teams more flexibility, access, and speed. Ready to dive in? Let’s go.

During InvGate’s presentation at SupportWorld Live 2022, we are proud to introduce Support Assist, our AI engine that enhances the support capabilities of service desks for all types of businesses and departments. One of InvGate's guiding principles is to "simplify what is complex," and so for the last year we’ve been finding ways to leverage our solutions with machine learning, testing different tools inside our platforms that could make a real difference for our users.

Every day at Miro, we’re cooking up new ways for teams to collaborate seamlessly, no matter where or how you work. This month, we released enhancements designed to streamline co-creation, improve security for your company’s internal processes, and increase accessibility for screen reader users. To see how Miro’s latest improvements can help your team innovate and connect, check out our roundup of releases from April.

Automating small parts of your work can do wonders for your workflow. With this update, we’ve further tweaked automation options for you and finished a number of other tiny improvements to help you cut down on the clicks when managing your projects and finances. Here’s what’s updated in Scoro.

As a team collaboration solution, we at Rocket.Chat are always looking for ways to make collaboration more efficient. Today, we are happy to announce a new app to the Rocket.Chat Marketplace that will make it even more easy for teams to work together and get more done. Most teams use a project management app to keep up with their day-to-day tasks as well as bigger projects.

​​Scoro, the leading work management software platform for agencies, consultancies and professional services firms has today announced winning in two categories at The Global Business Tech Awards. The firm was awarded Tech Company of the Year, as well as Scoro’s CEO and Founder, Fred Krieger, being named as Entrepreneur of the Year. The judges also awarded Scoro one of four silver medals on the night in the SaaS Company of the Year category.

Today, we’re delighted to announce the general availability of Zulip’s public access option. Open-source projects and other open communities can now offer one-click access (no login required!) to part or all of their Zulip chat. For those who are not familiar with it, Zulip is a modern team collaboration tool with unique topic-based threading that is ideal for both live and asynchronous conversations. It is also a vibrant open-source project, developed by a values-focused organization.