When you really think about it, launching a new product is terrifying. You’re taking what you believe is a unique selling proposition and telling the entire world about it in hopes that people will give you money for your idea. It’s bold entrepreneurship whether you’re a huge company or a tiny startup—and it’s scary. With fear, anticipation, and deadlines running you ragged, product launches can spiral downhill faster than you can say your elevator pitch.

If you’re wondering how to say no to a customer without causing a stir, you’re not alone. Saying no is a lot more fraught than it used to be. In the past, when you couldn’t meet a customer’s demands, you might face anger or irritation and feel stressed out. Facing verbally or physically abusive customers was rare. Things have changed.

Companies are increasingly prioritizing the collection of customer data. According to the Zendesk Customer Experience Trends Report, business leaders increased their investment in customer data management by a whopping 92 percent amid the COVID-19 crisis. But capturing customer data alone isn’t enough. The information you gather must be relevant. You also need to interpret that data to form insights and take action. This is where customer analytics comes into play.

Import2 (Sell) is a 1-click data migration software that helps you to move all historical data from your legacy software into Zendesk Sell. All your contacts, companies, opportunities, tasks, notes, calls, meetings, emails and attachments from your existing CRM will be transferred automatically. Import2 replaces CSV import tools as a faster and simpler solution for your data migration needs.

The simplest sales are made when the customer already knows what they want. Inbound sales are a unique way of selling to customers because the leads seek you out rather than getting roped into the funnel through cold calls or emails. This selling technique involves some extra effort toward the start of your sales funnel, but once you understand the process, it can become an invaluable selling tactic for your team.

All companies are aiming for more revenue and customers in 2022. With millions of companies still struggling to bounce back from the financial hits of the past two years, locating and acquiring new (and loyal) customers is a must. But where will these customers come from? And how do you get them to buy from you? Ads and social media strategies are fantastic for boosting your brand, but ads alone rarely close deals. If you want more customers, you need an organized lead funnel.

Salespeople must be able to emphasize the value of a wide variety of products and services. But before they can even get to that point, they need to make their biggest sale ever: themselves. When you’re applying for a sales job, you’re essentially selling your value to a hiring manager. How can you make their life easier? What will you do to improve their company’s bottom line?

If your sales pitch is expertly defined but you’re struggling to close the deal, you might need a sales deck makeover. A strong pitch with confusing or irrelevant support materials only leads to client confusion and plunging sales. Let’s fix that. In this piece, we’ll cover what is meant by a sales deck, its purpose, and how to make yours stand out.

Cold calling: the two scariest words to any sales rep in the industry. For even the most charismatic of souls, this downright medieval practice can conjure nightmares of rejection, exhaustion, and failure. But is that the whole truth? Almost every business still uses cold calling tactics, so there must be some value in reaching out to chilly leads. It might be hard to believe in this era of open information and emotion-based sales, but cold calling still has an important place in the business world.

Customers want answers, and they want them fast. About 60 percent of consumers say quick problem-solving is a mark of great customer service. But how do you deliver speedy service without sacrificing quality? By creating a knowledge base. Knowledge bases provide on-demand support by answering common questions and explaining how to use products or services successfully. With this resource, customers can solve problems independently.