When managing a distributed team, using a time tracking tool is a no-brainer for monitoring employee hours and attendance. But what if your employees work offline or lose their internet connection? Offline time tracking software is essential for recording hours worked, even when your team isn’t online. This type of tool maintains accurate, updated timesheets without needing manual entries. Which app integrates best with your team’s workflow?
In recent years, the concept of remote work has gained traction, but the COVID-19 pandemic made it a necessity for companies worldwide. With this drastic shift, questions about the future of work have come to the forefront. To gain insights into this evolving landscape, Liam Martin had a conversation with Dave Mastronardi, the CEO and founder of Gamestorming Group.
Most people realize this too late: personalizing your Time Doctor Productivity Ratings is the secret to evaluating your team’s performance accurately and fairly. Ratings put a value on the underlying software, channels, and information sources your team interacts with when delivering outputs and outcomes. In addition to wisely spending time on tasks that matter—how work is produced is important for your company’s cost-effectiveness.
In the tight labor market that most of the world is experiencing, talent retention is absolutely critical. However, leaders still need to ensure that all employees are productive and engaged. Retaining ‘bad apples’ just because it’s difficult to hire only erodes company culture and profitability.
Are your remote or hybrid teams actually working during their shifts? Or are they clocking more idle time and less active time? You don’t know the answer unless you review their completed tasks or check in with them throughout the day. At Time Doctor, we understand how challenging it can be to get these answers without crossing the line into micromanagement. Over the past decade, we’ve successfully grown our own remote team to 100+ people in over 31 countries. Our solution?
Remote work has become an essential part of the modern workforce, and behind the scenes, there are unsung heroes making it all possible—business process outsourcing (BPO) companies. In a recent podcast interview, Liam Martin, the co-founder of Time Doctor and Running Remote, sat down with David Sudolsky, the founder of Boldr Impact, a mission-driven BPO company, to explore the unique perspective and impact of BPO companies in the remote work landscape. Listen to the full interview here.
Have you ever been in the middle of a task when a chat message, buzzing phone, meeting invitation or news alert broke your flow? It’s hard to get going again after a distraction. And that’s more concerning than it might seem at first. Most people come up against between 31.6 and 60 distractions in a day. Each distraction pulls our attention away for 5 to 25 minutes, which can quickly add up to an astronomical amount of unnecessary time wasted.
Running a business today is a tough gig. It’s fair to say that the combination of two global economic catastrophes in two decades, rising inflation, increasing competition and widespread employee disengagement has business leaders looking for ways to manage costs. But there’s growing evidence that shows cost-cutting is bad for productivity.
To run a contact center that’s both efficient and cost-effective, you need to align people, processes, and resources with the company’s key business objectives. Workforce management (WFM) is crucial for the success of any call center. But building out a WFM function is often easier said than done, especially without the right tools or frameworks.
A flexible work policy can enable your hybrid team to be their most productive while on the clock. However, managing both in-office and hybrid teams can be tricky, especially without a reliable system for overseeing teamwork, tracking time, and measuring output. In this guide to productivity analytics for hybrid teams, we cover everything you need to know about these tools.
