Teams | Collaboration | Customer Service | Project Management

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Creating a strong remote work culture within your organization: tips and tools

A few decades ago, working from home was a luxury. However, in the wake of the COVID-19 pandemic, remote work has boomed, and flexible work environments have become almost an expectation of employers. The accelerated shift to remote work has presented many challenges, particularly around communication, monitoring progress, and meeting deadlines. But it has also created many opportunities, such as access to more talent, better work-life balances, and enhanced company cultures.

10 essential tips on how to improve company culture

Are your employees engaged at work? Chances are, they’re not. Data shows that only 32% of the American workforce is engaged in their work. That leaves a whopping two-thirds who feel some level of disengagement from their job. A company’s culture profoundly affects employee engagement levels, as well as other aspects like customer service quality and staff retention. Fostering a healthy workplace culture is highly important, and most people agree.

Employee utilization rate: How to calculate and improve it

Do your employees always seem to be working hard, yet their total billable hours remain low? Tracking your employee utilization rate is essential for service providers that need to optimize resources and improve profitability. Not monitoring this metric means you could be doing a lot of work without many client deliverables or billable hours to show for it. How do you calculate this rate and keep it as high as possible?

What's next for managers in the stress-free future of work

We’ve all become familiar with the phrase “unprecedented times”. You might even say it’s been overused. But if there’s one cohort in the corporate world that knows what the phrase really means, it’s managers. Remote work is booming. Demand for decentralized offices is sky-high. Good people are leaving unexpectedly. Up to 60% of employees are on the fence about their jobs or on their way to checking out.

Rethinking monitoring: A fresh approach for modern teams

For the last 40-50 years, forward-thinking organizational leaders have been working hard to reform top-down organizations into places where democracy and collaboration set the pace of progress. Employee empowerment has become non-negotiable. However, one area that has been slow to transform is employee monitoring. It’s only since Time Doctor recognized the need for employee-friendly monitoring that things really started moving in the right direction.

AI for workforce management: Everything you need to know

The potential of AI has recently received a lot of attention in the field of workforce management. A new article or blog post on how AI is changing the way we work appears every day, making grand claims about increased productivity, accuracy, and a smarter workplace. But it can be challenging to distinguish fact from fantasy in the midst of all this excitement. So, what’s the real story behind AI in workforce management? How much of the hype is reflected in real-world applications?

Outsourcing benefits: Cost savings and enhanced productivity

Ever felt swamped with tasks, wishing there were two of you to get everything done? If you’ve nodded in agreement, then you’re not alone. Modern businesses, from startups to large corporations, often find themselves spread thin, trying to juggle multiple responsibilities. There’s a growing solution that over 60% of US businesses are turning to: outsourcing.

Simple ways to track employee performance (+ best tools)

Is your team meeting deadlines, achieving business goals, and delivering the results you expect? With an employee performance tracking system, you can easily measure these outcomes and spot trends in your team’s activity. However, not all tracking systems are created equal. Some require much more manual oversight than others. Others employ check-ins too infrequently to support efficient change or allow for substantial improvements. So, which solution is right for your team?

Why and how to measure employee satisfaction

We all know the famous saying: “What gets measured gets managed.” But resources are finite, so you can only monitor KPIs (Key Performance Indicator) for some things in your business. You need to choose what gets measured and what gets managed wisely. This article will argue that employee satisfaction is one of the most critical metrics. And that any business looking to grow and satisfy its customers should be measuring it as a priority.