What’s the first thing that pops into your mind about remote work? Pajamas all day? Flexible hours? How about communication? Yeah, we thought so! As cool as the ‘work from home’ life sounds (and it is!), it’s not without its unique challenges – and communication is right up there at the top of the list. Don’t get us wrong, we’re all about that remote work life here at Time Doctor. But we also know that communication can make or break a remote team.

Whether you need to scale a call center team or reduce agent turnover, you want to onboard the best employees for the role. Asking the right call center interview questions is crucial for screening unqualified candidates and building capable teams. So, what questions should you ask, and what answers should you look for?

Welcome, folks! In today’s ultra-connected and fast-paced world, the ‘boss behind the big desk’ leadership style no longer cuts it. Leadership styles have evolved, and modern leadership practices are stepping into the limelight, focusing on collaboration, flexibility, and empowerment. These aren’t just buzzwords, either. They’re the keys to driving successful teams and businesses in this day and age. But how does Time Doctor fit into this equation, you ask?

Hey there, leaders! Ever feel like you’re juggling a dozen balls at once, trying to keep everything in order? We’ve all been there. Whether your team is in-office, remote, or a hybrid mix, managing productivity and efficiency can sometimes feel like a full-time job itself. Here’s some good news: you don’t have to do it alone. Enter Time Doctor, your down-to-earth, dependable partner in productivity.

Welcome to the era of data! If you’ve been paying any attention to the business world these days, you’ve likely noticed that data is having quite the moment. And it’s not just a fleeting trend, either. With businesses growing increasingly complex and competitive, making decisions on a whim or a hunch no longer cuts it. Enter the era of data-driven work culture.

To lead a remote team successfully, you need a tech stack that lets you manage projects, communicate with employees, and deliver resources efficiently. If you’re relying on a mix of email, spreadsheets, and synchronous meetings, you’re probably: With the right remote work software, you can automate most team management tasks and work on leveling up your employees instead.

When you oversee large hybrid or remote teams, you need a reliable solution for monitoring and improving employee productivity. Yet you’ve likely found that most tracking tools fall short when it comes to enterprise-level needs, such as: In this guide, we’ll cover the best employee productivity tracking platforms for enterprise users so you can invest in the right software for your team and budget.

You see them on Instagram or Tik Tok, laptop perched on a table in a café overlooking the beach in some dream holiday destination. They usually caption it with something like “Today’s office” to make all their friends stuck in a dreary downtown cubicle jealous. They’re the digital nomads. Kids in their twenties living the dream, armed with just a laptop, a decent education, and a sense of adventure. Except they’re not in their 20s anymore.

Productivity red flags can be hard to spot. Two forces – the transition to remote work and the rise of quiet quitting – tend to keep the source of productivity problems hidden in outsourcing firms, so only the outcomes are visible. We recently surveyed outsourcing companies of all shapes and sizes from around the world and learned that a staggering 80% of companies are facing these kinds of challenges.

Processes and systems are essential for growing an agency. They’re the scaffolding holding the structure in place. But too many agencies mistake scaffolding for structure, becoming overburdened with procedure at the expense of productivity, creativity and collaboration. Process should help agencies scale, not become a straitjacket that belabours daily tasks and prevents knowledge sharing.