Teams | Collaboration | Customer Service | Project Management

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A Comprehensive Guide to Understanding Customer Effort Score

We’ve all experienced bad customer service at one point or the other. And I’m sure we can all agree upon the fact that it can be extremely frustrating and time-consuming. But no brand wants to piss off customers on purpose. No brand wants to make their customers spend extra time and effort when they need help. So, where does the problem lie then? A lot of companies don’t consciously factor in customer effort when designing experiences.

7 Great Opensource Time Tracking Software (2021 Reviews)

Tracking employee work hours can help businesses measure employee productivity, make better estimates for multiple projects, and manage payroll. That’s why most freelancers, startups, and large businesses turn to time tracking software. But if you’re on a limited budget and want a flexible tool that adapts to your business needs, open source time tracking software can be your solution. An open source tool is usually free to use and is available without a commercial license.

Clockify Review 2021: A Detailed Look At Its Pros & Cons

Clockify® is a product of COING Inc. Time tracking tools have become indispensable for businesses that often walk the tightrope between managing employees and using the company’s time profitably. One such time tracking software is Clockify, which can help you manage employees and prevent any dip in their productivity levels. But will Clockify perfectly align with your business requirements?

What Is the Pitman Schedule & Should Your Team Adopt It?

Shift work enables organizations to employ different employees or teams during particular hours of the day. This ensures your organization can run round the clock without overworking your employees. Pitman schedule is one such shift calendar suited to medical services, law enforcement agencies, and other departments that work throughout the day. In this article, we’ll discuss how it works, its advantages and disadvantages, and share a few successful implementation tactics.

Why a Virtual Office Is a Waste of Money in 2022

An increasing number of businesses now operate almost entirely with a remote team — without the need for an actual office space or desks. However, some of them may require a physical location for mailing services and conference rooms for client meetings. In such cases, most companies go for a virtual office. A virtual office gives your business a physical address and other office-related perks without the cost of office rent and administrative staff.

Cloud Based Time and Attendance System: Top 5 Tools & Benefits

It’s no secret that tracking your employees’ time and attendance can help you optimize workflows and grow your business quickly. And due to remote work, cloud-based time and attendance systems have been gaining traction. Besides offering powerful time and attendance management features, these tools are also easy to set up and maintain, making them suitable for all types of businesses and teams.

Top 6 Tools for Notion Time Tracking (Key Features, Pricing)

Notion is a project management tool that allows you to manage multiple projects and facilitate team collaboration. Within the Notion workspace, you can create a note template, company wikis, set reminders, create agendas, etc. However, the Notion app lacks native time tracking functionality — a critical component for efficient project management. So how can you implement Notion time tracking?

15 Powerful Attorney Time Tracking Software for 2021

Most law firms or attorneys bill their clients based on an hourly rate. As a result, you must track every second of your work to ensure accurate legal billing. Additionally, work hours tracking gives attorneys insights into their productivity, helping them utilize their time efficiently. However, manual time tracking using Excel or Google Sheets timesheets can be error-prone and time-consuming. That’s why large and small law firms use attorney time tracking software.

The Top 5 Virtual Assistant Companies in The USA

A startup or small business owner typically juggles so many tasks that it can dilute their core expertise. Fortunately, you can hire virtual assistants to take care of the mundane and repetitive tasks, freeing up time for you to focus on growing your company. And if you’re looking for a virtual assistant from the USA, you’re in the right place. A US-based virtual assistant will have the necessary skills and expertise to handle daily recurring tasks for you.

How to Measure & Improve Employee Productivity in the New Year

Your company’s success is directly linked to the productivity of your employees. If your employee productivity rate is high, chances are you’ll be profitable and thrive even during difficult times. But how do you improve employee productivity? Well, productivity is a nuanced topic. For instance, if you think making your employees work long hours will improve productivity, you’re wrong. It’ll simply tire them out, reduce their engagement, and lead to their burnout.