Teams | Collaboration | Customer Service | Project Management

Latest Posts

10 Top-Notch Project Time Tracking Software for 2021

Planning, developing, and executing a project is no cakewalk, especially if your team is working on several projects simultaneously. The solution to this project management dilemma? A great project time tracking software solution! The right project time tracking software lets you track the time spent on projects, calculate project profitability, and improve project workflows. It also helps you analyze and gain insights into your team’s productivity.

10 Best Time Tracking Apps on Android (Features, Pricing)

As a business owner, tracking how employees spend their time is crucial to boosting productivity. You’ll be able to identify time-draining activities, improve employee focus, and analyze performance metrics. Fortunately, tons of applications let you track time right from the convenience of your Android device. But what is the best time tracking app Android has to offer? Let’s find out!

Freshdesk vs Zendesk: An In-Depth 2021 Comparison

Freshdesk has a user-friendly and intuitive interface, whereas Zendesk is designed to handle complex enterprise requirements. Although these two tools share similarities like omnichannel ticketing, live chat support, and call center functionality, they also have significant differences. So which customer support software should you opt for? In this article, we’ll provide a one-on-one comparison of Freshdesk vs Zendesk to help you choose the right tool for your needs.

6 Enterprise Productivity Tools To Keep Your Team Focused

In the modern enterprise company, things move faster than ever before, making employee productivity crucial to its success. If you think your old systems and interfaces are working just fine, take a second look and you’ll likely find outdated practices and slow processes that can be eliminated. Better productivity can result in higher profit by reducing the enterprise’s operational costs. With more discipline about productivity, employees can often achieve more in less time.

How to Use Google Sheets Time Tracking (Pros, Cons, Tools)

Google Sheets is a spreadsheet program available in the Google Workspace, along with other tools like Google Calendar and Docs. It doubles up as a simple timesheet for businesses to log employee work hours. Google Sheets time tracking can help you with project management, tracking accurate billable hours, and other business functions. In this article, we’ll explore how to track time with Google Sheets, its advantages and disadvantages.

10 Excellent Time and Attendance Tracking Software

Tracking time and attendance helps you effectively manage your workforce and stay compliant with your local labor laws. However, keeping track of employees’ work hours and attendance manually is not efficient. Thankfully, time and attendance tracking software make the process more efficient, accurate, and cost-effective. If you are looking to invest in time and attendance software but are confused by the sheer amount of choices, you are in the right place.

QuickBooks Time Tracking App Review 2021 (Pros, Cons)

Note: This post is an advertisement by Time Doctor for the purchase of its software product, TIME DOCTOR®. Quickbooks Time® is a product and registered trademark of Intuit Inc. QuickBooks Time is a time tracking and employee scheduling app that allows employees and managers to track, submit, and approve employee hours right from their smartphones. The software can be useful if you have remote teams working on different projects and job sites.

How to Ensure Data Security for Remote Workers in 2022

Remote work, in some form or another, is clearly here to stay. But it’s not enough for businesses – particularly small businesses – to simply extend pandemic-era remote work accommodations indefinitely. And there’s a very good reason for that. According to cybersecurity firm Malwarebytes, a full 19.8% of businesses suffered a data breach after switching to remote work arrangements. And the reason for that is clear.

Little Known Ways to Handle Common Call Center Challenges

Even before the pandemic, remote work has been a standard set-up for most call center workers worldwide. Call center companies, most specifically, are able to hire remote workers thanks to the proliferation of online collaborative software and tools. With the COVID-19 still looming around, it’s more likely that remote work will become part of the new norm and post-pandemic world.

How to Reduce Absenteeism at Your Workplace: 13 Proven Tips

Employee absenteeism refers to employees being frequently absent from work without any justified reason or prior discussion with their manager. It doesn’t count paid time off or justified absences like maternity leave. Excessive absenteeism can hurt your company’s bottom line and result in lost productivity, time, and poor employee morale. To ensure your employees follow the proper procedures and inform beforehand, you need to clearly understand the main causes of absenteeism.