Remote work offers numerous benefits to both employers and employees. Increased productivity, improved work-life, and enhanced inclusivity are just a few of the many advantages remote work brings to the table. But, on the flip side, there are many challenges of working remotely. According to the data from Statista, 47% of remote workers found collaborating with clients or colleagues, the biggest challenge. And 29% of remote employees rated motivation as the biggest roadblock.

From project planning and development to reporting and testing, task management involves a lot of work. And that’s why you should track time for each of these processes. Task management time tracking not only helps monitor various workflows but allows you to identify bottlenecks and opportunities. In this article, we’ll cover why task management time tracking is important and highlight the six best time tracking tools for your task management activities.

If you’re looking for an efficient way to record employee work hours or track billable hours, a timesheet manager may be the answer. Unfortunately, traditional timesheet methods like spreadsheets are outdated and often inaccurate. Fortunately, there’s a better alternative to manual timesheets — timesheet management software. In this article, we’ll explain what a timesheet manager tool is and explore its seven must-have features.

It’s a common misconception that most companies operate on a 9-5 schedule or employ a three-shift schedule (morning, afternoon, and night/graveyard). In fact, many companies and industries benefit from shift work where employees rotate on a 12-hour shift schedule. This offers 24/7 coverage of all business operations. In this article, we’ll discuss one of these employee scheduling plans, the Panama Schedule, and explore how it works.

Today, Time Doctor is a go-to application for time tracking for over 10,000 customers worldwide. Using Time Doctor in conjunction with all of the technology stack, saves time, improves productivity, and reduces the need to juggle between multiple applications. Time Doctor is regularly adding new integrations and today integrates with more than 60 third-party apps including the top CRM, Helpdesk, Project Management and Payroll tools.

From PCI DSS to HIPAA, call centers operate under several laws that help protect sensitive data captured during customer interactions. Call center compliance refers to the systematic process of abiding by these laws and regulations during daily operations. However, adhering to these laws can be challenging without the right knowledge and strategy. In this article, we’ll share five common call center compliance regulations and five smart tips to improve compliance at your center.

Here at Time Doctor, we know that third-party integration capabilities have become an important factor when selecting the best software for your teams. The more integrations we can offer, the more insightful we can make your time tracking capabilities and the bigger impact that can make on your organization’s overall productivity.

A massive disruption to the traditional work structure took place during the pandemic. We saw how it fast-tracked previous work trends. In fact, most of us will probably agree that prior to the pandemic people rarely worked from home. Then by early 2020 things drastically changed. Employers and employees alike had to get used to a new paradigm – remote working. Most employers thought it would be temporary. However, they were wrong!

If you’re planning to monitor employee e mail, you may want to read this article first. Today, many employers might be concerned about electronic communication contributing to poor employee productivity. And you might have heard that the best way to overcome the issue is by monitoring electronic communications like email. But you may be concerned about possible privacy issues. Or maybe you just want to know more about email monitoring to decide if it’s right for you. Don’t worry!

For any business, every interaction with the customer has an impact on the brand’s image. But customer service operations are fast-paced and complex, and it can be challenging to maintain high service standards at all times — especially when you have multiple customer touchpoints. Fortunately, technology solutions like quality monitoring software have made it easier.