Teams | Collaboration | Customer Service | Project Management

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Process Mining is Transforming Business Operations - Here's How Your Business Can Benefit

Explore the impact of process mining on workflow dynamics and operational efficiency. Learn how the data science technique uncovers workflow mysteries and empowers businesses to make data-driven improvements.

Easy Employee Performance Tracking Methods and Software

448 Keeping an eye on your employee performance is very important to gain insights into how well the task is being completed and how efficiently the team is working. This is where an employee performance tracking system comes into play. An employee performance tracking system can help you measure these outcomes easily and identify patterns in your team’s performance.

How Asana uses Asana to streamline project intake processes

For Jana Beiswenger, Head of Business Program Management at Asana, work intake is hugely cross-functional. Her team focuses on business transformation—in other words, making Asana a more effective organization. To do that she needs to align teams around the right strategic programs and ensure Asana has enough resources to achieve business-critical goals. “My role is about creating the right focus holistically so we can execute as a team.

Understanding the basics of labor efficiency ratio: A guide for businesses

Maximizing efficiency isn’t just a choice in today’s tough business world; it’s a must. The labor efficiency ratio (LER) is one of the most useful tools for companies that want to get the most out of their employees’ work. This piece goes into detail about what LER is, how it’s calculated, the many benefits it provides, real-life examples of its use, and useful ways to improve it.

The Benefits of Self-Care and Why Companies Should Take Notice

As businesses continue to grow, they need to consider the importance of self-care. Self-care is a term that covers a wide range of activities that promote your health and well-being. These activities can include relaxation techniques, healthy eating habits, getting enough sleep, and taking time for yourself. We’ll discuss the importance of self-care and how it affects business success. We’ll also outline self-care benefits for businesses and discuss how companies can achieve these benefits.

Is cybersecurity a bigger concern for remote employees?

There has never been a more noticeable movement toward remote and hybrid work arrangements in the quickly changing work environment of today. According to a LinkedIn survey, a startling 45% of employment positions published in the UK in August 2023 were for hybrid roles. This shift has sparked conversations about operational effectiveness and productivity, but cybersecurity in a distributed office environment is an equally important issue that has to be addressed.

The role of technology in enhancing labor efficiency ratios

The search for greater labor efficiency never ends in the fast-paced commercial world of today. This goal is made possible by the ever-changing role of technology in the workplace, which presents previously unheard-of chances to boost output and optimize processes. The article looks at the complicated connection between technological progress and labor efficiency ratios. It uses questions, answers, and examples from real life to show how technology can change things.

How to integrate Aircall and Zendesk data

If you’re a Customer Support Manager using Aircall and Zendesk together, the chances are you need to regularly access data from both platforms. You need call metrics and ticketing metrics to monitor the performance of your team and manage workflows. But also, and probably most importantly, you need your team to see this data. Sharing individual performance motivates them and helps to encourage friendly competition. So can you access both in one place?

Guide to Physical Annual General Meetings in the Digital Age

Beyond the presentation of financial reports and performance, annual general meetings serve as vital pillars of corporate governance. They serve as a forum where shareholders and stakeholders convene for discussions, dialogues, and decisions crucial to the organisation’s trajectory.