Every business must establish an atmosphere where employees feel appreciated and inspired. It is not just the responsibility of managers to motivate the employees; it is also the organization’s responsibility to develop strategies that encourage employee productivity, satisfaction, and long-term association. Any employee who gets enough motivation, resources, and support from their employer will surely become an asset to the company.

A well-defined Project Management process helps IT teams keep their projects on track, ensuring that objectives are met, resources are efficiently allocated, and any potential risks are mitigated. From improving collaboration to streamlining workflows, a robust process ensures that everyone is aligned, and work progresses smoothly.

You juggle many tasks, keep an eye on deadlines, and try to stay organized, but when it comes to communication, it feels like something always gets lost in the shuffle. Team members seem to miss important updates, important messages slip through the cracks, and suddenly the workflow feels more like a maze than a clear path. Sound familiar? If you work within an ever-growing team, or simply in a very busy office, you definitely know how much harder your biggest challenge is-keeping everybody in the know.

Tracking billable hours is more than just a task—it’s a strategic advantage for businesses looking to maximize profitability and strengthen client relationships. By accurately tracking time, you ensure that every hour worked is accounted for and properly billed. This not only improves cash flow, but also helps maintain transparency and trust with clients. Whether you use traditional timesheets, digital tools, or automated solutions, effective tracking can streamline your operations.

When American tech giants pitch their cloud services as the answer to Europe's data sovereignty needs, they often use the term "sovereign platforms" to suggest they can offer the highest levels of security and compliance with European laws. However, these claims can be misleading, and trusting US-based companies with critical data might come with significant risks, particularly for public institutions, enterprises, and citizens in the EU.

This week the FBI, the US Cybersecurity and Infrastructure Security Agency (CISA) and partner agencies in New Zealand, Australia and Canada began advocating for the use of end-to-end encrypted (E2EE) communications. The move is in reaction to law enforcement backdoors in the public telephone network - including AT&T, Verizon and T-Mobile - being hijacked by Salt Typhoon; a cyberattack group believed to be operated by the Chinese government.

Quiet vacations, fake collaboration, and time theft aren’t just minor annoyances—they cost time, money, and trust. Learn how Insightful’s business monitoring tools uncover deceptive patterns, address inefficiencies, and create more engaged, accountable teams.

Finding the right service desk software for a small business might seem challenging at first, but it's worth the effort. Small businesses increasingly rely on efficient IT systems to manage customer support, track incidents, and ensure smooth workflows. 91% of service teams note that having a help desk system increases their productivity. If you’re searching for software that fits your organization’s size, budget, and unique needs, this guide is for you.

Ever wondered why ITIL 4 splits out release management from deployment management? These terms used to be the same, but now they’re different. Why? This change is big and shows how ITIL 4 wants to make service management better. In this article we’ll explain why making these two roles clear is key. You’ll learn how it helps in delivering software more reliably and efficiently. What if this one ITIL 4 insight could take your IT service management framework to the next level?

The world is going remote, folks. And while it’s finally great to wear sweatpants to work, HR managers are sweating bullets trying to manage this new “invisible” employee breed. The flexibility is excellent, but you’ve got to rethink your whole approach to keeping everyone in line.