Teams | Collaboration | Customer Service | Project Management

In product management, capacity planning involves coordinating and deploying your available resources according to the priorities of your product team and customers. Put more simply: Capacity planning is a process to help your company get the most value from its resources.

The newest release of OneDesk is live! This month we have some great and highly anticipated features and enhancements.

Every organization is concerned about the integrity of its employees towards it. No organization is willing to help its competitors through its employees ‘directly’. Wait, but does that mean some organizations have no objection to such support towards their competitors ‘indirectly’? And that’s what they call ‘Employee Moonlighting’. Have you sacked any of your employees for ‘Employee Moonlighting’? Do you think it is harmful to your business?

In today’s world, it can be difficult to focus on work when there are so many distractions around us. Whether it’s phone notifications, emails, or social media pullings, we’re constantly bombarded with information and tasks that can make focusing on one task difficult. Fortunately, there are several steps you can take to help you stay focused on your work and increase your productivity.

Are you looking for ways to streamline your business workflows? Time tracking is a great way to do just that. With the right time tracking methods in place, you can keep track of how long it takes to complete tasks, identify areas of improvement, and ensure that employees are productive. But which time tracking method should you use? There are plenty available, and in this article, we’ll discuss five popular methods that can help you streamline your business processes.

A robust software development project management tool is a must for developer teams. Project managers are significantly helped by having a hub that connects everything related to their projects, like software requirements and upcoming tasks. Team members benefit by not having to bounce from one place to another trying to find a resource they need.

In today’s world of increased competition and ever-evolving technology, it’s essential for businesses to stay organized and on top of their employees’ tasks. To do this, many companies are turning to the use of task trackers. Studies have shown that during the forecast period, the task management software market size is projected to grow from USD 1,713.0 million in 2018 to USD 4,535.5 million by 2026, at a CAGR of 13.3%.

Monitoring productivity in the workplace is crucial for any business to ensure that goals are being met and deadlines are being met on time. However, Monitoring employee productivity can be delicate to balance. It is important for a company to ensure that its employees are working efficiently and meeting goals. But, monitoring productivity too closely can create a culture of mistrust and negatively impact employee morale.

Find out how Insightful supports these 7 productivity hacks.

Unless you’ve been living under a rock, you realize that the way we communicate has changed. Instant chat solutions like WhatsApp, Viber, Telegram, and others are now the primary tools we use to communicate in our private lives. There are lots of advantages to these chat solutions. Almost everybody uses them, and it’s easy to reach your friends by texting, sending voice messages, or initiating a video call. Why would communicating with your work colleagues look any different?