Teams | Collaboration | Customer Service | Project Management

7 Best RescueTime Alternatives 2022 [Review, Pricing]

Looking for the best RescueTime alternative? While RescueTime is a user-friendly time tracker, it isn’t perfect. It’s not great for task tracking, and doesn’t have any payroll features or many integrations. That’s why we’ve compiled this list of powerful RescueTime alternatives to help you track time and boost productivity in no time!

What is Customer Service Week? +8 virtual ways to celebrate it

Customer service jobs can be tough during normal times, but the pandemic has made things even harder. Over the past year, customer support agents have been dutifully fielding a sky-high number of queries from customers worried about canceled flights, ambiguous insurance conditions, delayed packages, and other urgent and emotionally-loaded issues. Customer engagement has reached record highs all while service representatives have been adjusting to longer hours, new technologies, and remote work.

How to Improve Customer Experience in 10 Easy Steps (2021)

A customer’s perception of your brand, including everything from social media ads to eventual purchases, is called customer experience (CX). On the other hand, customer service is simply a customer’s interaction with someone from your customer service team. That individual may be helpful, but your company should follow that with personalization or feedback implementation to create a holistic positive customer experience.

How to Deal with an Employee Who Wants to Work From Home

Telecommuting has increased in popularity among employees and employers. Rather than sitting on congested highways during morning and evening commutes, modern workers can go to work at home, using technology to connect them with coworkers, customers and suppliers. Employees can spend the reclaimed time with family and friends or fulfilling personal obligations.

How To Enable Successful Project Implementation

Do you know how to enable successful project implementation? With the support of the right tools and resources, it’s never been easier to optimize your workflows around efficiency to deliver exceptional results for your customers. StartingPoint can help to solve disconnected workflow experiences to ensure project implementation and delivery is as smooth as possible. According to research from PWC, digital project management software increases performance.

3 Program Management Templates To Help Your Business Get Organized

Running an organization program management specifically takes, a great deal of organization. As the word implies, companies struggle to scale unless they are able to properly establish, plan, work towards, and measure their goals. The act of orchestrating some or all of the projects within an organization is called program management.

11 Remote Employee Monitoring Tools to Track Your Team

Worried about how to monitor employees working from home? Don’t be! With the right employee monitoring software, you can easily keep track of your remote workforce. And from reducing micromanagement to boosting remote employee productivity, it offers several benefits for both employees and employers. However, before you can monitor remote employees, you must be aware of all the legal aspects surrounding it. Don’t worry.

The 66 Best Productivity Tools to Manage Your Work in 2021

With the growing and busy times, productivity is something everyone looks forward to. It doesn’t matter if you are working or in school or just trying to develop a hobby, you can find a way to be productive in multiple ways. To enhance one’s productivity and skills certain productivity tools have been developed digitally that can not only help plan your day ahead but also keep track of your progress.