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Workstatus vs. Harvest: A Detailed Comparison

The role of an HR manager today goes beyond administrative duties; it’s about being the strategic backbone of an organization. With 65% of HR leaders highlighting employee engagement as their top challen Introductionge, according to a recent HR survey, the importance of choosing the right workforce management tool cannot be overstated.

Understanding the Dupont Schedule and How It Can Improve Productivity

The Dupont Schedule is a powerful tool that can improve productivity and increase employee satisfaction. Learn how to implement it effectively with Insightful's employee monitoring software and discover tips and best practices for managing employee schedules.

Synapse now lives at github.com/element-hq/synapse

Hi all, As we announced in November, Element is switching to use the Affero General Public License (AGPLv3) for its future contributions to Synapse and related backend Matrix projects. The repositories will live at github.com/element-hq (newly renamed from our old outdated name of github.com/vector-im); we’re switching them over starting today, commencing with Synapse.

Pioneering digital accessibility with BITV 2.0 certification

Accessibility is of paramount importance to Rocket.Chat, as we believe that communication tools should be available to all, irrespective of their technical prowess or physical abilities. Accessibility is the cornerstone of our commitment to inclusivity, community and collaboration in regulated organizations. Rocket.Chat recently got BITV 2.0 certified, making it the first-ever collaboration platform to accomplish this feat, not just in Germany but globally.

Microsoft's New Teams Rules-Based QoS Alerts

Microsoft introduced new Quality of Service (QoS) monitoring rules for Microsoft Teams and their administrators. These rules empower organizations to be notified of Teams call quality issues when users are experiencing problems during audio, video, or screen sharing. This article discusses the new monitoring rules, how Exoprise can enhance the rules, and how to monitor Microsoft Teams effectively.

How to Evaluate Employee Quality of Work

For better productivity and cost benefits in remote work, more organizations are shifting to the future of work. Organizations with office work look forward to distributed work mode as the best alternative. Here the concern they consider the most is how to measure employee performance in a flexible and unmonitored distributed work environment.

Customer Service Optimization: Achieving Excellence

Welcome to our article on customer service optimization and how to provide a great customer experience. In today’s competitive business landscape, it’s crucial to provide an exceptional customer experience to seamlessly stand out from the competition. By optimizing your customer service, you can improve customer satisfaction, enhance the customer journey, and unlock growth and success for your business.

7 best Mattermost alternatives for secure business messaging

Mattermost is one of the popular collaboration platforms with advanced messaging and chat functionalities. It is an open-source platform, and its features can be customized to meet different business requirements. Yet, for many privacy-oriented and personalization-focused businesses and organizations, Mattermost has limited capabilities when it comes to scalable external communication with vendors, customers, and more.