Editor’s Note: The Top Customer Centricity Examples article was originally written on July 19th, 2022 and was most recently updated for relevance and clarity on November 22nd, 2023.
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We’ve introduced several new features, updates and integrations in the second quarter of 2023. We would like to take this opportunity to showcase some of the key new features that have been released during the fist quarter of this year. As an organisation, we would like to thank all of those who have provided feedback and suggestions for new features. We always have and will continue to take into account our clients ideas, in addition to our pool of thoughts internally.
In many situations, like when you're cooking or working on a construction project, measuring things often comes down to numbers. However, when it comes to evaluating how well a person is performing, you need to consider both objective data and intuitive insights. It's a different kind of measurement that requires a balance between hard facts and a deeper understanding.
Well into 2023, the healthcare sector still grapples with the aftermath of pandemic fatigue and burnout. This industry urgently needs to create cohesive, engaging employee experiences for their frontline workforces to retain them.