Teams | Collaboration | Customer Service | Project Management

Latest News

15 Advantages and Disadvantages of Working from Home

16 The pandemic has changed the way people work, with remote work becoming the new norm. The 2021 ACS 1-year data from the U. S. Census Bureau shows that the population working from home as the primary workplace increased by threefold between 2019 and 2021. For anyone who is a remote worker or planning to become one, it is crucial to know the advantages and disadvantages of working from home.

Comparison Between Workstatus, DeskTime, and ActivTrak

Time management is crucial in today’s demanding work environment. Effective time management requires using the correct time monitoring tools to enhance productivity, drive commerce, and minimize time waste. However, so many tools are available that making a decision becomes challenging. That is where DeskTime, ActivTrak, and Workstatus are useful when tracking and monitoring employees. They are all different, but each is effective in a way that the others are not like.

Why intranets fail reason #2: Employees lack easy access to all the tools they need

The future of workplace efficiency depends on intranet systems that serve as the central hub for all daily operations. But that’s only possible when an intranet can integrate everything employees need to complete their work efficiently. When they are expected to log into multiple systems or dig through various platforms, productivity plummets, engagement falters, and digital friction sets in.

Time is money: How a high-performance intranet accelerates outcomes for financial services orgs

Our State of the Intranet and Future of Employee Technology report uncovers insights to guide intranet purchasing and optimization decisions for program leaders in the financial services sector. Discover current trends in AI integration, user experience, security and more to enhance employee engagement, boost productivity, and drive organizational success in an increasingly digital and regulated world.

The 7 Best Employee Attendance Apps for All Budgets

If you have a large company, multiple locations, or employees who work in the field, keeping track of employee attendance manually can be impossible. You may go an entire day without seeing all of your employees, so it’s hard to know if they’re where they’re supposed to be when they’re supposed to be there. Attendance apps can help with that.

What is Employee Email Monitoring? and How to Implement it?

24 Who doesn’t want to safeguard their assets and secret information? Everybody does right! But do you know that emails are one of the easiest ways to get your information out of the borders? This is the reason employee email monitoring is so popular among companies. However, there are some legal issues relating to monitoring your employee emails.

Guide to Remote Work Security: Policies, Risks & Trends

61 With remote work being the new standard, it is crucial to protect your team’s data and systems. I am sure you know that working from home brings new considerations regarding security. Even if your team is fully remote or only occasionally working from home, it is essential to be aware of these cybersecurity threats in remote work.

Discord vs Zoom: Which App is Best for Online Meetings

In 1991 the University of Cambridge created the first webcam. The reason? To monitor the coffee pot and check who was drinking all the coffee in the office. You know, the important stuff. Fast forward 30 years and the video conferencing market is now worth millions. The pandemic has only accelerated this growth, making video conferencing applications essential for today’s businesses. Companies are now globalized, and remote work has become the norm.

AI And Knowledge Management: Turn Ticket Resolutions Into Articles

An updated knowledge base is an essential part of an organization's self-service offering. But keeping it updated is no easy task. What if you could have artificial intelligence (AI) work for you and help you with Knowledge Management? That’s what InvGate Service Management Knowledge Article Generation feature does! According to a report by Microsoft, 88% of respondents expect a brand or organization to offer self-service support, and 66% begin with self-service when in need.

Building the Future: How Tech Trends are Influencing Student Career Paths

In an era where technology is the backbone of every industry, students are more connected to the future of work than ever before. As we progress through the 21st century, the intersection of technology and business is redefining career paths and opportunities. Students ask professional companies, “Please write my essay for me online as soon as you can” even more often these days because they have to account for multiple new tech- or business-oriented disciplines.