Teams | Collaboration | Customer Service | Project Management

For an IT team, the ability to respond to problems efficiently is arguably one of the most important aspects of the department. Sluggish reactions to IT issues can slow down an entire business, leaving core functions of an office slowed down or even completely unable to be performed. As a result, business leaders have a significant interest in ITSM ticketing systems.

Today’s top companies are embracing a more flexible and productive way of working by uniting their teams and tools in one place.

If you have seen the movie Office Space (1999), you know all about pointless TPS reports, impossible-to-understand printer instructions, (“PC Load Letter”), and micromanaging superiors. Office Space was an office comedy, so the portrayals were a little extreme. But who can’t relate to the annoyances of working in an office, even if we work remotely?

If your managers’ spans of control aren’t sustainable, it may begin to show as burnout. In this blog, we’ll show you how to adjust the span of control so they can bounce back quickly!

In this new era, companies are providing multiple advantages to their employees, more than just paid leaves and insurance plans. Employee experience plays a very important role from hiring to resigning, with a mixture of methods and understanding.

Hybrid work has become commonplace in the aftermath of the Covid-19 pandemic. Teams who once had a fine-tuned rhythm for managing projects were suddenly forced to learn how to work together from miles apart. Although communication tools have made remote work much more efficient, it hasn’t been without its hiccups.

Project management software is a straightforward solution for anyone—especially individuals—in any industry, who are seeking to optimize their workflow and capitalize on their time, energy, and resources.

Looking for a treasure trove of OKR examples? We've assembled 20 road-tested OKRs that can inspire you as you implement an OKR framework within your business. Over several recent posts, we’ve covered the OKR framework in a detailed way. So in this post, we won’t spend much time at all talking about what OKRs are or why to use them.

This month, the team at Miro has been busy making improvements to the board experience. We’re really excited about auto-playing GIFs and building brand asset catalog capabilities for your digital asset management. We’re also delving further into connecting Miro with key tools like Smartsheet and Azure DevOps, to make working out of Miro even more intuitive. To see all the newest features that will help you work even better with Miro, here is our roundup of releases from August.