Teams | Collaboration | Customer Service | Project Management

Digital sovereignty has become one of the defining questions for European institutions. Governments, defence organizations, and public bodies across the continent are re-examining who controls the infrastructure their operations depend on, and increasingly, the answer matters more than where a server happens to sit.

We’re excited to make it possible for anyone to be a builder on Slack with the launch of Add to Slack, an enterprise-grade deployment path built alongside 10 leading AI creation platforms, including Hyperagent, LangChain, Lovable, n8n, NanoClaw, OpenAI, Runlayer, Skydive, Superhuman and Vercel. Add to Slack is a secure, one-click bridge embedded inside your favourite agent builder tools.

Twilio helped make programmable communications accessible to software companies. Instead of negotiating directly with telecom carriers and building specialized infrastructure, developers could add SMS and voice functionality through APIs. That model remains useful. Twilio offers a broad communications ecosystem, extensive documentation, support for multiple messaging channels, and programmable voice capabilities.

Customer onboarding software used to mean one thing. You installed a tool, built a product tour, and hoped new users followed the tooltips to their first real action. That category has now split in two. Tours still narrate the setup, while a newer group of AI agents performs it alongside the user, and the difference shows up in activation rates.

There’s a particular kind of panic that sets in when a critical role sits open for too long. The pressure mounts, the team feels the gap, and the instinct is almost always the same: post the job, call the agencies, widen the search, look outside.

Internal communication software is becoming an essential technology for reducing physician burnout and improving clinical workflows. By streamlining communication, handoffs, and team coordination, internal communication software helps physicians spend less time managing fragmented messages and more time focusing on patient care.

Trafikverket, the Swedish Transport Administration went live with federation on Rocket.Chat, chatting directly with Försäkringskassan, the Swedish Social Insurance Agency, which runs another Matrix-based platform. Neither agency moved to a shared platform or routed messages through a third-party bridge. Each kept its own deployment, its own admin console, and its own security posture, and users on either side can now open a conversation with the other agency as if they were on the same system.