Teams | Collaboration | Customer Service | Project Management

Messaging

Flowdock vs Slack: Comparing Two Long-Standing Rivals on the Team Chat Market

Flowdock is one of the oldest team collaboration tools on the market. Announced in July 2009, the app launched public beta in March 2010 – more than three years before Slack! Flowdock was first designed for developers but has since become a tool for many different types of professionals. After over a decade, Flowdock closed on 1 October 2022. Many teams are now looking for new ways to work together. Slack was designed for various types of teams since the very beginning, having launched in 2014.

How to Design and Launch an Online Course Training for Remote Teams

As more companies embrace remote and hybrid teams, keeping everyone up-to-date with a brand’s best practices is becoming increasingly challenging. Sure, companies have gained access to global talents, but they must find creative ways of training these talents to make them resourceful. That’s where online courses come into the picture. A well-designed online course training can help remote teams understand what’s expected of them at any company.

Connecting Care: How EMR Software Bridges Gaps in Technology and Patient Engagement

As technology seeps into the healthcare industry, its profound impacts cannot be overstated. Technological integration in healthcare solutions not only reshapes medical processes but also redefines patient care standards. Electronic medical records are the prime example of tech-savvy innovation in the care realm. They hold the key to harmonizing patient engagement with healthcare delivery, offering innovative solutions by harnessing the synergy between automation and technology.

Deep dive into Element X!

The Matrix Conference saw the official launch of Element X! That means Element X is now the mobile app that almost all Element users should be using for messaging; both in the workplace and for personal use. Some large customers that self-host are still using the classic mobile Element apps. Once those customers have migrated, Element X will simply become ‘Element’ and the classic mobile apps will be retired.

PDF Tips for Auditors and Financial Analysts

Accurate auditing and financial analysis are vital for organizations to maintain high operational efficiency and industry compliance. However, relying on manual processes like paper records or spreadsheet-only reviews often leads to errors and delays, potentially costing businesses 25% of staff productivity. PDFs offer a modern and efficient platform for streamlining these processes, minimizing errors, and improving overall performance.

Securing Your eCommerce Customer Support: Best Practices for Safe Email Communications

In 2023, 35% of malware was delivered via email, making it the most common attack vector. Running an eCommerce platform means that your customers trust you with a lot of sensitive data. This, along with ever-increasing privacy regulations, makes cybersecurity increasingly important. While many companies protect their internal systems, they don't consider how they exchange information with their clients. In this post, we look at how you can secure your email communications.