Teams | Collaboration | Customer Service | Project Management

Who Knew Email Subjects Are So Complicated

Did you know that email subjects, by default, only support 127 characters?! I didn’t, and I ran into a “fun” puzzle of a problem earlier this year when a client of ours noticed a problem with Courier-built emails in Microsoft Outlook. Small rendering issues and bugs like this can give the wrong impression to a recipient of an email. It can make the end user feel the product they are using is poorly planned or not tested.

4 Reasons Why Collaboration is Crucial for Exceptional Customer Service

Offering outstanding customer service is critical if you wish to retain customers and grow your business. However, exceptional customer support is more than just providing answers to user queries. It is, in fact, a part of the promise you make to your customers – it is the voice and face of your company.

How to get started with Mattermost on Kubernetes in just a few minutes

Since it first appeared in June 2014, Kubernetes has become something of a household name, at least in houses developers live in. The open source container orchestration platform makes challenges like load balancing, secret management, and portability a cinch and makes it easy to orchestrate large, highly scalable and distributed systems.

Watch at the Trends Designed for the Future of Troop Messenger!

These days, the team collaboration tools are enormously helping businesses to combat the coordination challenges that working teams face! The ever-increasing collaborative technology, tools, and systems allow group work to happen at ease, both at the office and remote locations. The changing times are making the future of work collaboration change according to it.

How Slack serves as Sendle's HQ, making collaboration possible across 4 time zones

Sendle’s distributed team across Australia, New Zealand, the Philippines and the U.S. uses Slack to collaborate flexibly and asynchronously. Sendle also relies on a strong network of industry partners, including Shopify and Stripe, that all collaborate securely on Slack Connect

Mattermost Recipe: Leveraging the Kubernetes Operator to deploy our Community Server

Here’s the next installment in our Mattermost Recipes series. The goal of these posts is to provide you with solutions to specific problems, as well as a discussion about the details of the solution and some tips about how to customize it to suit your needs perfectly. If there’s a Recipe you want us to cook up in the future, drop us a line on our forum.