Teams | Collaboration | Customer Service | Project Management

How our remote team ships like clockwork

On the 16th of every month, we release an update to the Mattermost server. The release happens on the same day, every month, without fail. It’s a cadence that our customers have come to rely on, and it helps us deliver new features and updates with drumbeat regularity. Hitting this hard deadline every month while ensuring high-quality releases requires clear processes and organizational discipline. This is a challenge for any team.

Sick of TeamViewer? Try these 7 Free alternative to TeamViewer

Looking for free alternatives to TeamViewer? We hear you Fortunately, when it comes to finding a better TeamViewer alternative, there are a variety of options and discussion on Reddit. But before we look at the best alternatives, let’s review why TeamViewer may not always be a perfect choice. One of the reasons why TeamViewer users want to migrate to a different remote desktop access software is that it is not free for commercial use. The plans are expensive.

Slack Virtual Keynote at Enterprise Connect

As business leaders everywhere navigate our new reality of remote work, we’re inspired and humbled by how organizations worldwide are bringing teams together in Slack. We’ve seen companies, universities and nonprofits align around new priorities in a matter of days, or even hours, while maintaining morale.Join Slack CEO and co-founder Stewart Butterfield, Chief Product Officer Tamar Yehoshua and General Manager of Platform Brian Elliott for our Enterprise Connect virtual keynote.

Webinar: Customer success in a pure virtual world | Slack

How do you build relationships with customers when face-to-face communication has been replaced by screen-to-screen? Gainsight CEO Nick Mehta and Christina Kosmowski, Slack’s vice president and global head of customer success and services, share actionable advice for meeting customers where they are, even if it’s thousands of miles away.

18 Experts Share Tips for Businesses Switching to Remote Work

The world is going through a lot right now, with the current outbreak of the coronavirus. Lots of things changed in recent weeks, and most prominently, a lot of companies switched to working remotely. While remote work is far from a novelty, many companies are now giving it a go for the first time just now.

Running effective meetings in a remote company

As a remote-first company, we’ve spent a lot of time optimizing how we work together as a team. In these challenging times, teams around the world are working to flatten the curve by trying their hand at remote working for the first time. To help these teams succeed, we thought it was the perfect time to share some of the practices and culture we’ve developed to run meetings effectively on Mattermost. Here are seven tips for successful remote meetings.