Teams | Collaboration | Customer Service | Project Management

How to Drive Continuous Improvement in the Workplace

Leverage corporate computer monitoring to support metrics for the identification, implementation, and assessment of continuous improvements. With tracking software computer activity can yield valuable information that can help your business develop and establish best practices throughout the organization.

The Negative Impact of Poor Management on Workforce Productivity (and How to Avoid it)

57% of surveyed employees report having left one or more companies due to poor management practices. Find out how ineffective management can negatively affect the workplace, and how employee work tracking software like Workpuls can help.

3 Ways Businesses can Navigate Remote Work Compliance Correctly

In these changing times, the necessity for remote work has grown quickly. That exigency is unlikely to fade away immediately. Maybe it won’t go away at all for many businesses. Even before this shift, there was a growing appreciation of the possibilities that remote work solutions presented. Virtual interactions were becoming more seamless because of technological advances. Prospective employers were profiting from the diminished significance of location in talent management.

10 Reasons Why DEI in the Workplace is Essential for Progress in the Long Run

A diverse and inclusive workplace in which every employee feels comfortable enough to contribute his best work and share his full range of ideas and concerns is essential to the overall efficiency of the business in the long run. It hardly matters which industry your business falls under; workplace diversity and inclusion (DEI) should be top priorities. DEI is the Workplace essential for progress in the long run, both from a societal and economic standpoint.

8 Enterprise Workforce Management Solutions That Fuse Workforce Planning With Business Strategy

As HR pivots towards a more strategic position and COVID continues to disrupt our way of working, the industry for workforce management solutions is booming. Discover 8 enterprise-level workforce management solutions that help fuse workforce planning with business strategy - including the best employee tracking app on the market!

What is Marketing Productivity? Metrics, Best Practices

Marketing is often associated with promotions, market research and advertisement, but seldom with productivity analysis. Do you ever wonder whether marketing alone is sufficient to attract customers and increase revenue? What if your marketing campaign is not working, but you are unaware and continue to pursue the strategy? You’d be at a great loss- in terms of revenue lost and opportunities missed, had the marketing strategy been implemented incorrectly.

5 Ways Employee Wellness Programs Can Boost Individual Productivity

The importance of employee wellness has been underscored in recent years, but nowadays, more and more companies are beginning to offer these programs to their employees. Wellness programs are becoming more popular in the workplace. A recent study shows that workplaces with employee wellness programs have lower healthcare costs than those who are without them.

Agent performance monitoring: How to improve productivity in the workplace

Monitoring your remote workforce with agent performance monitoring tools is the new normal. Here’s how you can put the tools to your good use. In this age of ‘work from home culture’, it is becoming increasingly difficult for companies to monitor the productivity of their employees. Agents working from home for prolonged periods are losing motivation and the quality of their work is deteriorating. Organizations find it hard to provide quality client support to their customers.