Teams | Collaboration | Customer Service | Project Management

OneDesk differentiates between tickets and tasks to help you better organize your work environment. Tickets and tasks can be made to behave virtually the same; whatever you can do with a task, you could also do with a ticket and vice-versa. They are both work items and have the same functionality. However, there is a best practice for using them in OneDesk.

Many believe they can handle several projects, but not all can effectively manage multiple projects and steer them towards productivity. It requires professionalism; else, instead of projects to run smoothly, you might end up in a major and nasty flop. Managing multiple projects at the same moment is no easy task. Here’s how managers can do that without losing productivity. These tried and tested strategies for the task, resource, and schedule management will help you stay on track.

At the end of the day, most business owners have three major concerns when it comes to planning the growth of their business: It’s a trend I’ve seen across nearly all industries through my own business efficiency consulting and the work my company, Leverage, does for our clients. We function as a tech-enabled growth agency that helps businesses generate more revenue through marketing efforts while also saving costs by improving their operational efficiency.

It may have taken some by surprise when Atlassian announced that it would be sunsetting its on-premise version of its JIRA Software by ceasing server product sales in February of 2021 and ending server support in February of 2024. But those with an eye towards innovation saw a movement towards the cloud coming for quite some time now, and Atlassian is prepared to shed those who aren’t prepared to follow.

It’s always humbling to be recognized for our achievements as we continue to develop and refine our product offering to meet our customers’ needs. This winter, we’re proud to be mentioned across multiple categories in the G2 Winter 2021 Awards – including Project Management, Project and Portfolio Management, and Professional Services Automation.

With 2020 almost behind us, there are some exciting new additions for you to look forward to in Teamwork in 2021. Let’s take a look: Very soon you’ll see a brand new in-app Project Template Gallery where you can kick-off projects using ready-made templates, or create your own custom-built templates if you prefer. Here’s a sneak peek at what you can expect.