Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Project Management, Methodologies, Productivity and Tools.

OneDesk - Webforms: Creation, Customization & Embedding

Webforms are used to collect information from your customers and translate that information into items in OneDesk. Through webforms, you allow your customers to create different item types in the OneDesk application.  OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal.

Craft.io Webinar Series: Product Management Guide to Parenthood - Covid19 Edition

Building great products is all about applying good principles while dealing with the unknown. When you get down to it, raising great children (especially in those challenging Covid 19 days) isn’t all that different. You’ve got to stick to your guns, no matter what life throws at you. In this webinar, Amir Shevat (CPO and co-founder of Reshuffle.com, ex. Amazon, Slack, Google, Microsoft) and Elad Simon (CEO of Craft.io), will discuss how PMs can apply well-known product management principles to the ancient art of raising children.

Five steps to effective qualitative risk assessment

Generally speaking, people aren’t good at assessing risk. They let their biases sway their judgment or let their emotions clog decision-making processes. And this is why it’s so important for project managers to learn to analyze risk quickly and effectively. Risk management is an essential part of any project. Project managers must simultaneously prevent accidents and predict outcomes to ensure their team completes projects without incident.

The Ultimate Guide to Project Collaboration

Collaborating on a project means getting your entire team to work together to make sure it gets delivered. Sounds pretty simple, right? Not so fast—because it’s easier said than done. Project collaboration takes work. You need to get your team on the same page, and you must also make sure that everybody working on the project has the capacity, skillset, and tools to work together and deliver the project.

Version Update: Introducing The Gantt Chart

The past year has proven that even with good planning, everything can change in a blink of an eye. It’s even more important now than ever to be able to foresee unexpected events, adapt, and be ready to change pace or even direction when things don’t go exactly as planned. See what’s new in Scoro.