Teams | Collaboration | Customer Service | Project Management

Blog

3 Actionable Takeaways from the 2020 Gartner Magic Quadrant for Content Services Platforms (CSP)

It’s that time of year again and the ubiquitous analyst firm has just released the 2020 Gartner Magic Quadrant for Content Services Platforms (CSP). Our team is proud to report that M-Files is positioned as the most visionary solution on this year’s quadrant — the ninth consecutive year on the quadrant altogether. Pat on the back. But while we here at M-Files are always keen to see where we land, the report serves as an invaluable tool for the business community at-large.

Mattermost integrations: Sending and receiving data with the Mattermost API

In the first three installments in this series, you learned how to send and request data with outgoing webhooks, incoming webhooks, and slash commands. In this article, you learn how to do this with the Mattermost API. Setting up webhooks or slash commands in Mattermost is very easy. Using the Mattermost API requires a few more steps. At the same time, the API is way more versatile and powerful than the other methods. Once you have made your first connection to the API, you will love it!

Going Beyond Insider Threats: How to Balance Post-COVID Cybersecurity with Productivity Data for Remote Employees

For many organizations, the past several years have been defined by an unending pursuit of data privacy and cybersecurity. Prompted by a daunting threat landscape, new regulatory standards and increasingly onerous consequences, companies invested millions in securing their digital infrastructure as an all-in attempt to meet the moment.

Why the people make Teamwork, Teamwork!

Here at Teamwork we have a very special culture. This is created by the amazing people that work here, they are what make Teamwork a great place to work. Like everyone, 2020 has been a tough year for our employees, dealing with everything from a global pandemic to our companies first ever change program. This year it has been more important than ever to look after our people.

Why we built Mattermost Cloud

Mattermost Cloud offers our trusted Mattermost self-managed collaboration platform as a software-as-a-service and removes the burden of administration. Organizations are adopting cloud strategies and moving to cloud software. There are costs associated with hosting and securing software, especially in a highly available environment. Deploying and maintaining a self-hosted environment requires expertise and an upfront investment of infrastructure.

How centralized communication helps your customer retention

Communicating efficiently has been both a challenge and a priority for most companies. Especially in times of covid-19, team collaboration has become a crucial issue for businesses wishing to emerge victorious from these hard times. But how to simplify communication flows between employees while improving customer retention? Certainly shopping behavior has suffered major changes this year, with a vertiginous growth in online shopping, but this doesn’t mean that selling became any easier.

Asana tips: When and how to use subtasks

In order to help teams gain as much clarity as possible, you may have noticed that tasks in Asana can only have one assignee. That way, you always know exactly who is driving the work—or as we like to say, who’s doing what by when. But sometimes, a task has multiple components, or multiple contributors. You can’t add another assignee to the same task—but you can create subtasks.

New: Connect distributed teams at scale

What does it mean to be connected in a time when teams and tools are more distributed than ever? According to research[1], today’s enterprise workers switch between an average of 10 apps 25 times per day to execute work, resulting in unconnected communication, reduced efficiency, and duplicative work. In other words, instead of effectively moving work forward, many are stuck context switching and moving work back and forth between tools in a struggle to collaborate effectively.

Real World Information Management Use Case: Route and Sign Documents Electronically

You might be surprised to learn that one of the most meaningful, long-term, positive changes that you can make to your business ties directly into something that a lot of us probably take for granted: electronic signatures. According to one recent study, adopting eSignatures has allowed 92% of financial institutions in particular to cut scanning errors in their workflows. Another 66% of them were able to significantly reduce missing files, thus improving data quality.

BwMessenger goes live for Bundeswehr!

Element is delighted to see BWI and Bundeswehr launch a Matrix-based communications platform, BwMessenger, in the iOS and Android app stores. BwMessenger is the latest Matrix-based messenger to be made available, joining many others including the French government’s Tchap platform and - of course - Element, the flagship Matrix app. BwMessenger is the new standardized, secure and device-independent messaging service for the Bundeswehr.