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State of the Intranet and Future of Employee Technology report: Research to unlock exceptional EX

In the increasingly complex landscape of work, employees need to be able to connect with each other and access the information and tools they need to do their best work without friction. Technology is the missing link. An outstanding workplace technology experience unlocks a truly exceptional overall experience for employees — no matter how or where they work. That is the crux of our research for the State of the Intranet and Future of Employee Technology report.

Business Management Software: The Complete Guide for 2024

Business management software solutions are needed for all businesses in 2024 and beyond. However, what if I have a small business? Let me explain. Managing a small business or start-up is easy when you are just beginning. Managing your business is simple since you only have to incorporate a few tools. But, as you scale up your organization, it becomes more complicated. So, regardless of your business size, you need team management software. Why?

Top 9 effective types of employee recognition to drive productivity

In a world where talent is the driving force behind every successful organization, recognizing employees isn’t just a gesture of goodwill—it’s a strategic imperative. The way we appreciate and acknowledge the hard work of our team members has the power to transform not only their performance but the entire company culture. Employees who feel seen, valued, and recognized for their efforts are more engaged, productive, and committed to the organization’s success.

The best software for Managed Services Providers

To win long-term business, managed service providers (MSPs) need to do more than simply deliver services: you need to keep operations on track, designate workloads efficiently, and build positive (and profitable) client relationships. But when you deal with complex systems all day, every day, the last thing you need is more complexity. That’s why no MSP software stack is complete without a powerful, scalable project management platform to plan, organize, and deliver their work.

Project budgeting software: 9 tools to manage budgets and maximize profitability

Keeping projects on track and within budget can get overwhelming if you don't have the right tools to help you track spending, manage resources, and deliver projects on time. This guide will help you get a handle on how to easily manage your project's budget while avoiding unforeseen expenses and cost overruns. We cover the basics of budget management, suggest the best tools for project managers, and highlight important features to think about when choosing a tool.

The Evolution of Remote Monitoring and Management Software: What's Next?

Remote monitoring and management (RMM) software has revolutionized business functions. Created initially to simplify IT management, this technology has become a versatile tool for companies in various sectors. With the changing technological landscape, it's essential to grasp the evolution of RMM software and understand what the future holds for this crucial tool.

How to Report on Multiple Zendesk Accounts in One View

If you use Zendesk, you will likely have come across Zendesk's native reporting and analytics tool, Zendesk Explore. This allows you to create custom views of the metrics in your Zendesk account. But what if you want to create reports and dashboards that visualize data from multiple Zendesk accounts? Sadly, this is not possible in Zendesk Explore. Fortunately, it is possible to visualise data from several Zendesk instances in Geckoboard.

Comparing Top Employee Monitoring Tools: Workstatus, Insightful, and Hubstaff

With technological advancement and increasing competition, monitoring employee performance is essential in the corporate world. Whether you oversee a distributed team or simply monitor their work in the office, the availability of adequate tools is crucial. That is why workplace monitoring and productivity tools ensure everyone stays on the right track, projects are in the works, and time is managed well. Among the many options, three tools stand out: Workstatus, Insightful, and Hubstaff.

How To Write an Inspiring Customer Service Vision Statement

What provides meaning to professional life? Is it a fulfilling purpose, honest pay, moral alignment, or simply having friends among colleagues? All sorts of things, and any combination thereof, deliver meaning and purpose to people’s professional lives. Vision statements encapsulate these motivations in (hopefully) tidy declarations, and these derive from the values that people saturate them with.