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How to create a successful sales plan (+ a free template)

Picture this: You’ve just taken on responsibility for a new sales team. You set out to craft an annual sales plan, but you quickly discover that you’re missing key insights and data points. You don’t know what the market for your product looks like, how many sales agents you’ll have on your team, or how much revenue your company made last year. To write a successful sales plan, you’ll need that critical information.

TrackingTime Product Updates: 2021 Recap

Over the first half of 2021, we have been hard at work to make your work life easier. Everyone will agree that 2020 was a year of many changes. So, we took those changes as an opportunity to provide you with a better user experience. In case you missed it, here are the latest product updates. Let’s check out all the cool new features we’ve released so far this year.

Customer Service Management (Leveraging Software)

Have you considered leveraging cloud-based software solutions to improve your customer service management? Workflow automation software can elevate customer experiences by improving response times. If you’re looking for a way to streamline communication between all parties, you need a centralized hub for project implementation and delivery. 58% of American consumers are prepared to switch companies because of poor customer service.

Traditional Project Management 101

Traditional project management is a process that involves a whole range of potential traps and pitfalls that can cause disruption, delays, and, in some extreme cases, project failure. This places a particular emphasis on ensuring effective project management and building the strategies and approaches required for avoiding the mistakes that are typically encountered by any project, irrespective of its complexity and industry.

Designing Your Hybrid Workplace: Things to Consider

In today’s definition, a workplace is no longer a place. Most people realized they could work literally anywhere — office, coffee shop, home. Organizations and companies worldwide have turned to remote working for some time now. With the onset and offset of multiple lockdowns in many countries, there is a need to implement a hybrid workplace to adapt to the demanding conditions of today’s work setup.

Tips for Outsourcing Email Marketing in 2021

Nothing beats email marketing for growing your brand, selling your products, or connecting with prospects and customers equally. Email marketing is among the most popular and efficient marketing techniques. Email is also one of the most widely used ways of corporate communication. Every day, around 105 billion emails are sent worldwide.

How to build a Customer Experience Strategy

There are many moving parts in play when trying to explain, let alone execute, an exceptional customer experience. Therefore it truly takes a village and a good game plan to get things done effectively. Staying on top of your customer experience strategy is vital as the customer behavior and digital channels of engagement continue to change how business is done. But it’s easy to be overwhelmed even before you get started. Where do you start?

Why Remote Work is Not Here to Stay at Courier

We all spent a year getting used to remote work; now, the big question is how do we transition back to the in-person work pattern in a new world with Covid-19? Or should we transition back at all? In a study of workers by Buffer (both pre-pandemic remote workers and workers who became remote during the pandemic), 97.6% confirmed they would like to continue working remotely at least some of the time.

Simpplr named 2021 Saas Award Winner in Best UX/UI in a SaaS Product

Simpplr is a winner in the 2021 SaaS Awards Program with Best UX/UI in a Saas Product! The SaaS Awards is a software awards program that celebrates innovation and excellence. Simpplr was chosen from over hundreds of organizations with entries from across the world, including the US, Canada, UK, Australasia and EMEA.