What's Good: CSAT Surveys in Zendesk Support
Use simple customer satisfaction (CSAT) surveys in Zendesk Support to gather feedback from your clients, and drive improvement across the customer journey.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
Helpdesk
TSU Webinar - November 2017 - Products
Learn more about how Products in TeamSupport can keep your help desk team organized and improve your customer knowledge!
What's Good: Schedules in Zendesk Support
Learn more about using Schedules in Zendesk Support, and see how it can impact both the customer experience and team reporting.
Freshworks Revamps Its Flagship Product Freshdesk - Calls It The 'Mint' Experience
Brand new helpdesk experience focuses on delivering modern, agile customer support
October 2017 TSU Webinar - Customer Chat
Learn how Customer Chat can be utilized in TeamSupport for more instantaneous communication with your customers!
Zendesk Unveils Products to Help Enterprises Build Better Customer Relationships
SAN FRANCISCO – October 24, 2017 – Zendesk (NYSE: ZEN) redefines customers relationships, creating beautifully simple software for more than 107,000 customers. For 10 years, its focus has been on connecting companies and customers in better ways. Now Zendesk is expanding enterprise and machine learning capabilities with new product offerings: Talk Enterprise, Chat Enterprise and Answer Bot.
TSU Webinar September 2017 - Ticket Automation
Learn more about how ticket automation within TeamSupport can help your team work more efficiently!
TSU Webinar Collaboration Aug 30 2017
Learn how you can use TeamSupport to improve internal collaboration!
Data: How Innovative Companies Use It To Deliver Great Customer Experience
Freshworks Customer Happiness Webinar Series - Episode 1