Teams | Collaboration | Customer Service | Project Management

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Project management methodologies: 12 popular frameworks

Project management is an ever-evolving field that requires a number of approaches to be successful. Learning the most popular project management methodologies can help you become an industry expert. A project management methodology is a system of principles, techniques, and procedures used by those who work in a discipline.

What is a digital marketing strategy? 9 steps to boost your online presence

All great digital marketing campaigns start with a built-out strategy. Whether your goal is brand recognition or conversions, it’s essential to have your research and tactics in place before interacting with your audience. Follow these nine steps to develop a strategy and reach your marketing goals. Actualización 29/08/2024: En esta actualización hemos incorporado dos nuevos canales de marketing digital y una sección de preguntas frecuentes. Digital marketing has evolved rapidly.

Before you try transactional leadership, read this.

Transactional leaders tell their team exactly what to do and motivate employees via perks or rewards. While this leadership style is useful for short-term pushes or emergency situations, transactional leadership should be used with caution. Read on to learn about the pros and cons of transactional leadership, when to use it, and some alternative styles to consider.

7 tips to help manage your distributed team

Distributed team management happens when your team members are based in various locations and, potentially, in various time zones. These types of teams can bring a wealth of global knowledge—but they also pose their own unique challenges. Learn how to best support your distributed team with these seven tips. With an increasingly global economy comes the need for global teams to serve customer wherever they are.

4 must-have communication tools to unlock collaboration

Communication tools are an integral part of effective team collaboration. In this article, we take a look at the five most important features of communication tools, then review the four must-have types of communication tools your team needs. Effective communication is one of the most important parts of any business. By enabling easy communication, you unlock collaboration and make it easier for team members to focus on the work that matters.

How to create and manage a project calendar to set your team up for success

A project calendar gives you a bird’s-eye view of the overall project schedule so you can see when different project tasks are due. With a solid project planning calendar in place, you’ll stay informed and know exactly what you are doing today, next week, and beyond. Learn the different types of project calendars and how to create your own.

What is workforce management (WFM) and how can it work for your team?

Workforce management (WFM) is a set of techniques used to improve internal processes, drive efficiency, and create a more enjoyable place to work. If your team productivity needs a boost, WFM may be your solution. Looking to improve team productivity and overall performance? Workforce management can streamline your team’s workflow and operational costs. That leads to enhanced efficiency, better employee engagement, and higher team morale.

The right-and wrong-ways to collaborate, according to research

In the world of business, collaboration has become a buzzword. However, more collaboration doesn't necessarily equate to better collaboration. In fact, workers today collaborate 50% more than they did just 12 years ago, leading to a phenomenon known as collaborative overload.

11 Benefits of teamwork in the workplace (with examples)

Teamwork is when a group of individuals work together toward a collective goal in an efficient manner. Read on to learn the 11 top benefits of teamwork in the workplace and examples for each. Teamwork is one of the most important tools when it comes to organizational efficiency. Though we can all agree that teamwork is important, not everyone realizes just how impactful it is in the workplace.

How to support your team during a hiring freeze

If hiring freezes are on your mind, you’re not alone. Although hiring freezes can help protect your company and existing employees against financial uncertainty, they can also cause anxiety. If your company announced a hiring freeze (or if current market conditions are causing workplace stress), it’s important to lead with empathy and find ways to support your team as you navigate uncertain waters together.