Teams | Collaboration | Customer Service | Project Management

%term

Introducing the Teamwork.com AI assistant, a new way to work smarter

You’ve got a new team member! They’re a hard worker who doesn’t mind doing repetitive grunt work, a great sounding board for ideas, a brainstorm buddy, a lightning-fast writer of blogs and social posts, and a smart editor. And they’re an AI. That's right, the Teamwork.com AI assistant is here to help you do better, more creative work for your clients at the press of a button. Fewer redundancies, less manual labor, higher quality writing.

Highlights from Simpplr's Internal Communications Virtual Summit 2024

Thousands of IC pros passionate about elevating employee communication and experience tuned into our first-ever Internal Communications Virtual Summit. And wow, we learned some incredible insights, innovative strategies and forward-thinking best practices from industry experts on topics ranging from harnessing AI for comms to research into the current state of internal communications and lots more in between.

Secure video conferencing for Matrix

The Future of Secure Communications, a study from Forrester Consulting that Element commissioned, shows that 79% of technology leaders at large organisations feel their sanctioned video conferencing tools fall short in adequately supporting secure and reliable partner communications. Likewise, 76% said their sanctioned voice tools were not well suited to secure communication.

How to streamline processes to make your org more efficient

If you calculated the cost of lost business, customer churn, and wasted employee time from inefficient processes, what would you find? Every time you add new staff or technology to your business, your processes and workflows evolve. I’ve seen first-hand how these micro-changes add steps and complexity to your work — until you’ve inadvertently created a monster of frustrating and expensive inefficiencies.

Comparing Time Champ with Flowace: What's the Difference? #timechamp #flowace

Check out Flowace and Time Champ, the top players in time tracking software in 2024. Features like automated timesheet management and employee monitoring are perfect for addressing potential issues. Compare their features, benefits, honest customer feedback, and pricing to find the best fit for your needs.

Double Down on Digital Trends in BPO with Insightful

Discover the transformative impact of Insightful on BPO operations. Explore AI integration, PC monitoring software, and key trends reshaping the industry. Learn about cloud adoption, remote work expansion, and sustainability initiatives, and how Insightful empowers BPOs.

Top 10 Strategies to Improve Employee Performance in a Company

Employees are not merely the people working in the organization, but employees are the organization. Assume your brand has a great product and even great marketing, but would you be able to meet the demands without any lending hand? Even if you make the sale, would you have people deliver it physically or virtually? Even if you provide it, would you have someone to follow up and take care of after-sale customer service?

The Role of Cloud Services in Supporting Secure Instant Messaging and Collaboration

In today's digital age, secure instant messaging and collaboration are paramount for businesses seeking to maintain efficiency and safeguard sensitive information. The integration of cloud services has been a game-changer in this domain, offering scalable, flexible solutions that meet the growing demands of global teams. This article delves into cloud services' critical role in enhancing communication security and collaboration associated with cloud adoption.