Workpuls - Employee Productivity Analysis
Find out how to measure and analyze your employees' productivity using Workpuls.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
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Workpuls - Support for Multiple Configurations
What makes Workpuls great is the fact that you can monitor employees in several different ways! Discover how tracking settings work, and what are the best options for your team.
Workpuls - Setting Up New Employee Computer
Check out this video to quickly find out how to set up new employees' computers within Workpuls. The settings you create in the beginning can be changed, but they'll allow you to start using this time tracker effectively from the get-go.
Workpuls - Review and Set Productivity Labels
Learn how to review and set productivity labels to effectively measure and analyze your employees' productivity with Workpuls.
Introducing Open Source Fridays
We’re excited to share that Mattermost has launched Open Source Fridays as a way to help our Engineering team have a structured opportunity to support and get involved in more open source projects inside and outside of Mattermost.
HaloITSM Workflow Automation - Tech Talk with Excalibur Data Systems
HaloITSM is a single, all-inclusive ITSM software solution. It will transform your current ways of working into intuitive, up-to-the-minute workflows, as well as give your teams the ability to deliver the very best service to customers and employees alike. It wont just standardize your processes, but it will also deliver valuable analytics, so you can match your IT delivery to the true needs of your business, present, and future.
OneDesk - Canned Responses
There are multiple ways to set up and automate the sending of responses in OneDesk. Canned responses can assist in answering frequently-asked questions you receive from customers, addressing requests you get repeatedly, and more. This lets you declutter your helpdesk and saves you and your team time when it comes to sorting and replying to customer requests.
The 20 Best Chatbot Apps (Free + Paid)
In this article, we’ll go through the 20 best chatbot apps that will allow you to create chatbots the easy way. With chatbots, you can provide better customer service, make more sales, and engage with your audience 24/7, without the expenses of live customer support. They will help you to know that your live reps are spending time with people who need live reps, instead of having them answer the same questions over and over again.
How to Make a Chatbot (in Little to No Time)
If you want to take your customer service to the next level, you need to know how to make a chatbot. Chatbots engage with your audience 24/7 and can be as simple or as complicated as you need them to be. Don’t have coding skills? No problem! There are tools like the Messagely chatbot software that will allow you to create chatbots easily and in minutes with no required coding skills.
Introducing Teamwork CRM's Email Sync Solution
Teamwork CRM customers can rejoice in the addition of our new email solution for all GSuite Outlook users. Since we launched Teamwork CRM, we’ve worked hard to bring additional value to all of our customers. At Teamwork, we always listen to our customers for feedback as they use our products each day. A request that we’ve frequently heard for Teamwork CRM is the need for an email solution. Our customers explained how most of their sales conversations took place over email.