Matrix performs well in BSI audit conducted by MGM Security Partners, only for findings to be misunderstood. On Sunday 1 September, Heise published an inaccurate article that caused much confusion and – unfortunately – turned a positive story about the German government funding open source security research into a bad news story. This blog post aims to address the misunderstandings. *Many thanks to Heise for subsequently correcting the headline.

Learn how your HR teams can leverage onboarding automation to streamline onboarding workflows and processes.

A top-notch digital employee experience can help teams to be more efficient and more satisfied with their jobs, thanks to better internal support.

Understanding and keeping track of compliance metrics is important to ensure your company stays efficient and in line with the rules. Compliance metrics give you useful information about your company’s compliance program and help compliance officers, teams, and upper management make choices based on facts. You can monitor compliance efforts, lower compliance risks, and boost total performance if you know and use the right metrics.

Regulatory compliance is a cornerstone of responsible business. The trouble is, compared to actual cornerstones – which are stable and solid – regulatory compliance is more like molding putty. There is a myriad of workplace compliance regulations, including some you might not realize apply to your business. Many of the regulations overlap. Others contradict. In this complex landscape, a regulatory compliance policy is crucial for any business handling sensitive information.

KPIs for consulting services tell you whether your firm is on track to achieve its objectives or falling short. Without tracking these metrics, you can’t objectively evaluate performance in key areas like financial health, resource utilization, client acquisition, and project efficiency. Boost your project success and profitability by accurately measuring the 11 most important KPIs for consultants.

The rise of remote work has fundamentally changed the way companies operate, bringing new challenges and opportunities for businesses worldwide. Among these opportunities is the concept of shared services organizations (SSOs), which can be particularly advantageous for remote companies. Shared services models centralize key business functions—such as HR, finance, IT, and customer service—into a single, unified organization that supports multiple business units.

Because more people are working from home, being overemployed is becoming more prevalent, which makes things harder for companies. People are overemployed when they have more than one full-time job, often without telling their bosses about it. This can give workers financial security, but it also comes with a lot of risks for businesses. To stay productive, follow moral standards, and make sure your online team works well, you need to be aware of and deal with the risks that come with overemployment.

Effective call center management is essential for organizations seeking to optimize customer interactions and enhance operational productivity. It is dynamic and requires strategic planning to handle large call volumes, maintain quality, and ensure that agents perform at peak levels. According to Call Centre Helper, 95% of call center professionals view customer satisfaction as the most important metric.