Teams | Collaboration | Customer Service | Project Management

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The Impact of ITSM in Higher Education

Freshworks’ Fredrik Hallberg, Regional Sales Director speaks with Iain Cameron, User Services Manager at University of Aberdeen, and Sonja Browning, Chief Digital Information Officer at Brunel University to explore how higher education institutions can implement technology to improve student and staff experiences.

Mastering change request management: Understanding its essentials, tips, and best practices

Change is unavoidable — but that doesn’t make it easy. Clients change their minds, industries evolve, and business trends pop up fast and fade away just as quickly. The longer you work in and around projects, the more you see how easy it is for changes to delay or even derail a project. To get a handle on project changes, many client services organizations adopt a formal or informal system of change request management.

Effortlessly Importing Users with Excel Bulk Upload Feature in Flowace

Discover how to effortlessly manage user accounts in Flowace with our Excel bulk upload feature! In this tutorial, we'll guide you through the simple steps to import multiple users seamlessly into your Flowace platform using an Excel spreadsheet. Say goodbye to manual data entry and hello to efficient user management. Watch now and streamline your workflow with Flowace! Search suggestions employee monitoring software time tracking app clickup time tracking harvest time tracking time doctor software time doctor review.

Practical Solutions for Enhanced Productivity Management

Many businesses struggle with workplace productivity, impacting their bottom line. But you could unlock the full potential of your workforce and achieve exceptional results. This guide dives deep into practical solutions for productivity management. We’ll explore strategies to reduce overtime, boost employee morale, and propel your organization forward.

Top 4 Modern Performance Review Methods In 2024

On average, an employee spends 9-10 hours of the day at work and gets his performance review report periodically. But, wait. What do you think? Is this process seamless, unaffecting the ones who receive negative feedback at work, even if they work day in & day-out? The answer is NO. The process & the result are not always positive for everyone. I want to take you through some real-life questions of employees, who have a hard time during their performance review process.