Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
%term
The EU Digital Markets Act is here.
March 7th 2024 is the deadline for large messaging providers (so called ‘gatekeepers’) to comply with the EU’s Digital Markets Act regulation, which requires them to offer interoperability to third party messaging services. This lets users use their preferred messaging service, rather than being obligated to use the same service that their contacts happen to be on.
Salesforce shifts focus to AI and strategic hiring
Salesforce is gaining attention in the rapidly changing field of artificial intelligence and technology thanks to its most recent strategic moves, which are intended to strengthen its staff and narrow its attention to generative AI. This article explores the noteworthy advancements and data that Salesforce recently disclosed, providing insight into the company’s strategies for hiring, cost containment, and technology innovation.
6 steps for writing a persuasive project proposal
A project proposal is a written document outlining everything stakeholders should know about a project, including the timeline, budget, objectives, and goals. Your project proposal should summarize your project details and sell your idea so stakeholders buy in to the initiative. In this guide, we’ll teach you how to write a project proposal so you can win approval and succeed at work.
Best Practices for Effective Support: A Guide to Customer Intelligence
In today's highly competitive business environment, a company's success hinges on its ability to provide effective customer support. A key aspect of this is team collaboration - the more effectively your team can work together, the better they will be at solving customer issues and delivering a superior experience. Let's discuss how team collaboration and customer intelligence can enhance your team's performance.
Challenges and solutions in measuring operational KPIs
Success in today’s competitive business environment depends on understanding and ability to use operational Key Performance Indicators (KPIs). A clear image of the effectiveness, productivity, and general performance of a company may be obtained by monitoring these KPIs accurately. However, companies frequently face major obstacles in this pursuit.
Product Lines and Products.
Take a look at how you can utilize TeamSupport products to automate your customer service experience and make a splash for your customers.
What is First Shift :The Comprehensive Guide 2024
Are you a morning person? Is work-life balance a major priority for you? If you are thinking yes for an answer, then definitely you need to get familiar with the concept of first shift. Besides, nowadays, many of us are becoming very health conscious too, hence the first shift is becoming people’s choice & priority too.
Five Innovative Ways to Make Your Team Feel Valued From Day One
Making your team feel valued and appreciated goes beyond competitive salaries and good benefits packages (although these greatly matter, of course!); it’s about creating a work environment where your employees feel a sense of belonging. When your team members feel accepted, like they’re an integral part of your organization, they feel happier and, as a result, are more motivated and productive.
The 3 Client Communication Risks (& How to Avoid Them) w/ Susan Fennema
It can be terrifying to allow your clients to “see how the sausage is made,” and this is one of the main concerns related to handling client communications within your project management or professional service automation software. While there are benefits to streamlining your client communications and inviting them into the system that runs your agency–benefits like visibility, client perception & efficiency–each of those benefits comes with some pretty intimidating risks.