Today’s businesses rely heavily on their IT infrastructure to help resolve the incident at hand. However, unexpected disruptions can occur, leading to significant downtime and business losses. To ensure smooth operations and minimize the impact of these disruptions, it is crucial to have an efficient incident management workflow in place.

Huggy Rao, co-author of The Friction Project, on the practices and processes that may be holding you back.

We asked hundreds of Internal Communication (IC) leaders and practitioners to share their perspectives, experiences and insights into creating highly effective and impactful communication strategies. Their input, colored with the perspectives of industry experts, reveals a vivid picture of the current state of internal comms.

Your company’s intranet system contains a wealth of sensitive information, from employee data to confidential documents and more. Do you know how to protect it? Let’s talk about how to plan and conduct a thorough review. Then you can use the free intranet security review checklist to make sure you got it all.

People won’t give you their email addresses for no reason. If someone approaches you and asks for your contact details just because would you give those to them? I’m sure you won’t. To get access to quality leads, you must build rapport before asking for their emails. Lead magnets help with this. But they need to be relevant and compelling enough for your prospects to be willing to get them in exchange for email addresses.