How UrbanStems delivers happier customers with Zendesk AI
With Zendesk AI in their corner, UrbanStems is streamlining their processes, improving customer satisfaction and creating memorable moments during their busiest times of the year.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
Zendesk
4 key tips to maximize Zendesk value | Zendesk for Startups
4 key tips to maximize Zendesk value | Zendesk for Startups Qualifying startups can use Zendesk free for six months. Startups can kickstart and optimize their Zendesk experience to see value in our platform right away in four key steps.
Deep Dive on AI Agents Post Relate Community Event
On June 27, we hosted our highly anticipated second event in our Post-Relate Community series, where we delved into the world of AI agents: the most autonomous bots in CX. Our expert panel provided a deep dive into the core functionalities of AI agents, followed by an engaging, interactive demo.
Zendesk Community Event: Deep Dive on Platform
About the Event: In our third event of the Post-Relate deep dive series, attendees discovered what's new with Zendesk's flexible, trusted platform. Organized by Devan La Spisa, Andrea Wong and Meaghan Watson from the Community and PMM Teams, our expert panel guided customers through customization, analytics, and security innovations. Product Areas Covered: Missed the Event? Watch the Replay! Catch up on all the details by watching the replay of our deep dive session.
Top 10 customer experience KPIs and metrics for 2024
These customer experience KPIs can help you quantify success and ensure you’re meeting customer expectations.
What is workforce management?
If you have employees, you need a workforce management strategy. Our guide dives into the basics of WFM so you can implement it within your business.
A beginner's guide to generative AI for business
Generative AI can help streamline workflows, improve CX and enhance agent performance. Learn how to leverage these AI-powered tools in our guide.
Elevate the quality of your customer support with Voice QA and QA for AI agents
Introducing our latest advancement in Zendesk's AI-powered QA solutions: Voice QA and QA for AI agents, ensuring unparalleled consistency across 100 per cent of your support channels.
Free AI for customer experience guide | Zendesk #shorts
Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
The chatbot revolution | Zendesk #shorts
The chatbot revolution | Zendesk Who's ready for a chatbot revolution? Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync. Join us on other social media channels.