Change and release management are vital as they help keep business operations stable and boost productivity. These processes deal with changes and software updates in your company. They make sure things run smoothly by reducing disruptions and making deployments more efficient. Change management focuses on making and handling changes throughout the company. It deals with changes in the organization’s structure, culture, processes, tech, and people.

Civic engagement is the act of participating in the civil and political processes of a society with the aim of improving it. Such participation is important in a democracy as it results in improved governance and policies. Besides, it assists in uniting the people in the community and creates a culture of support within the society. When people engage themselves in civic engagement activities, policies become more informed and inclusive, and social cohesion is enhanced.

A mind map displays information with related ideas branching out from a core concept. It can be helpful for everything from brainstorming and problem solving to decision-making and information sharing. One of the best parts about mind mapping is that there’s endless room to be creative. Take a look at these seven different mind map examples from Miroverse and you’ll walk away with plenty of inspiration for your own diagrams.

As Greek philosopher Heraclitus once said, "Everything changes and nothing remains still, and you cannot step twice into the same stream." Ironically, change is the only constant — not only in life in general, but also in IT processes. IT teams may need to upgrade their hardware, migrate from on-premise services to the cloud, implement a new security patch, or deal with server breakdowns. How do you handle these changes to ensure minimal to no disruptions to service quality?

POMS Corp., a provider of manufacturing execution systems software for companies that make pharmaceuticals, bio-pharmaceutical, cell and gene therapy, and other FDA-regulated products, takes customer support seriously. After years of frustration with an insufficient customer support solution, Travis Castleman, VP of Customer Support at POMS, decided to adopt TeamSupport in 2020.

Explore how a simple Insightful app download and the Five Whys method can transform your approach to workforce challenges. This article details a step-by-step process for uncovering and addressing the root causes of workplace inefficiencies through user activity monitor tools, empowering leaders with actionable insights for better decision-making.

There are so many options out there if you decide to implement a time tracking solution in your company. We’ve made your work easier by presenting an in-depth review of the top 10 time tracking apps.

At Mattermost, we’re laser-focused on ensuring our customers get the most out of their Mattermost deployment investment. To do that, they need insight into how their user base is using the platform and what’s working best for them. Right now, getting insights about their user base’s experience is not easy. To get the data they need, some customers have leveraged external survey solutions, but others in air-gapped environments don’t have that option at all.