Teams | Collaboration | Customer Service | Project Management

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startingpoint

5 Software Applications Needed If Leaving Corporate to Start Your Own Company

Aug 21, 2024 By StartingPoint In StartingPoint
Leaving the stability of a corporate job to start your own company is a bold move. It’s a decision filled with potential, but it also comes with significant challenges. One of the most critical aspects of setting up your own business is ensuring that you have the right tools in place. The right software applications can help streamline your operations, optimize workflows, and manage customer relationships effectively.
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element

Element secures ISO/IEC 27001:2022 certification

Aug 21, 2024 By Denise Almeida In Element
We are delighted to announce that Element, including all of its subsidiaries, has successfully obtained ISO/IEC 27001:2022 certification, issued by Prescient Security LLC. This certification was achieved on our first attempt, and in a very short period of time, which is a testament to our commitment to the security of our products and operations. Security is always at the forefront of everything we do at Element.
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Part 3 - Setup a developer experience platform using Compass: Assigning Ownership

Aug 21, 2024 By Atlassian In Atlassian
Compass is a powerful developer experience platform that sets teams up for success in the modern and dynamic world of software development. Compass facilitates a great developer experience by reducing cognitive load and promoting a healthy engineering culture, enabling software developers to do their best work. This video series provides a step-by-step guide on how to setup your developer experience platform, taking the shortest path to unlock the potential of your software delivery team.
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Vivantio

Mastering Help Desk Management: Your Guide to Ticket Management

Aug 21, 2024 By Vivantio Press In Vivantio
Help desk management plays a pivotal role in delivering exceptional customer support and driving business success. Whether you’re managing a small support team or overseeing a large-scale operation, mastering the art of help desk management is essential to achieving seamless ticket resolution, optimizing workflows, and enhancing customer satisfaction.
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Leapmax

What is Workforce Productivity and How can it be Improved?

Aug 21, 2024 By Leapmax In Leapmax
Workforce productivity is the height of success for any organization. It refers to the efficiency of employees performing their tasks to generate desired outputs within a specific timeframe. The higher the productivity, the more work is completed, improving organizational performance and profitability.
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miro

How Miro's innovation workspace accelerates AWS cloud transformation

Aug 21, 2024 By Bethany Newlove In Miro
Join the AWS Well-Architected team and Miro, creators of the leading innovation workspace for AWS cloud architects, on September 10th for our webinar: “Accelerate Your AWS Well-Architected Reviews and Mitigate Risks with Miro” See how you can run more collaborative architecture reviews and drive project efficiency. Register now!
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InvGate

Implicit Knowledge: How To Recognize and Capture It

Aug 21, 2024 By Natalí Valle In InvGate
In Service Management, there's a vast amount of knowledge at play—some of it is documented and formalized, and some of it is not. Implicit knowledge may not be as straightforward to manage as explicit knowledge, which is easy to capture and share through manuals or databases. What happens with this knowledge that isn’t so easily put into words?
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monitask

Attendance Point System: A Strategy for Managing Employee Absences

Aug 21, 2024 By Junun Saleh In Monitask
Managing employee attendance is a critical aspect of maintaining productivity and ensuring smooth operations in any organization. Frequent or unexplained absences can disrupt workflows, strain resources, and affect team morale. To address these challenges, many companies implement an attendance point system—a structured approach to tracking and managing employee absences.
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