Teams | Collaboration | Customer Service | Project Management

OneDesk - Create a Custom Chart Dashboard

Learn how to create a custom dashboard of charts in your analytics app. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Scoro Shortlisted for Two Business Brilliance Awards | Scoro

SaaS Work Management firm in the running for International Business of the Year and Employer of the Year. The Business Brilliance Awards recognize the best brands globally in a number of key categories. The award programme is validated through a Gold Awards TrustMark and has judges drawn from firms such as Deloitte, LinkedIn, Clifford Chance, and Accenture.

How to Measure & Improve Employee Productivity in the New Year

Your company’s success is directly linked to the productivity of your employees. If your employee productivity rate is high, chances are you’ll be profitable and thrive even during difficult times. But how do you improve employee productivity? Well, productivity is a nuanced topic. For instance, if you think making your employees work long hours will improve productivity, you’re wrong. It’ll simply tire them out, reduce their engagement, and lead to their burnout.

10 Top-Notch Project Time Tracking Software for 2021

Planning, developing, and executing a project is no cakewalk, especially if your team is working on several projects simultaneously. The solution to this project management dilemma? A great project time tracking software solution! The right project time tracking software lets you track the time spent on projects, calculate project profitability, and improve project workflows. It also helps you analyze and gain insights into your team’s productivity.

Best Way To Boost Monthly Revenue

As businesses struggle to make up for lost time, the pressure on finding extra revenue continues. If you are looking exclusively at your sales team to drive KPIs like Monthly Recurring Revenue (MRR), you might be missing a major opportunity. Watch the video to learn how the shortcut to higher MRR runs through Customer Service. Ready to learn more? Click below to sign up for your free demo.

Company-wide visual collaboration: Why Typeform switched to Miro

For growing SaaS companies, having the right tools in place that allow the business to scale is critical. No one knows this better than Kelvin Ong, Strategy and Organizations Specialist at Typeform. Typeform is a global SaaS company that sets the gold standard in online interactions for forms, quizzes, surveys, and more, and has been growing swiftly to meet rising customer demand. In fact, Typeform doubled its headcount over the last year.