Teams | Collaboration | Customer Service | Project Management

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Mastering Atlassian Tools for Maximum Productivity

In today’s fast-paced business environment, efficiency and productivity are key to staying competitive. One of the best ways to achieve this is by mastering the tools your teams use daily. Atlassian tools, such as Jira, Confluence, and Bitbucket, are powerful platforms that can significantly enhance your workflow when used correctly. However, integrating these tools and managing them efficiently requires more than just basic knowledge – it requires mastery.

Predictive HR Analytics: Boosting Employee Productivity

HR analytics, particularly predictive HR analytics, is a powerful tool that leverages data and machine learning algorithms to understand employee productivity, work patterns, and behaviors. Your organization’s greatest asset is its workforce. Productive employees are foundational to efficient operations. A 2020 Gallup report found that engaged employees lead to a 21% increase in business profits. However, more recent studies show that just 23% of employees report being engaged at work.

13 Essential Employee Productivity Metrics to Track

Understanding and tracking employee productivity metrics is a powerful tool for gauging how effectively a team or individual contributes to an organization’s goals. By regularly monitoring these metrics, businesses can stay informed about their workforce’s performance and identify areas for improvement. There are various metrics for different roles, but some common ones include output volume, error rates, and task completion times.

Unveiling the Mystery: A Comprehensive Guide to VPNs

We rely on the internet daily. It keeps us in touch and entertained. Yet, risks exist—we might lose privacy or face security issues. That's where virtual private networks, or VPNs, can help. But what is a VPN, and how can it help you? This simple handbook plunges into the pool of VPNs. It breaks down how they work, their pros, and when you might need them. Tech experts and everyday web surfers alike, this guide prepares you. It helps you figure out if a VPN is the right online security tool for you.

Top 10 Best Time Tracking Software for Freelancers

Looking for the best time tracking software for freelancers? Freelancers and freelancing is yet another preference in today’s modern working environment. Thanks to the many advantages it provides to employees and organizations including cost savings, flexible work schedules, and others, many organizations are opting for more and more freelance work. However, there are also many challenges when it comes to management in freelancing. This is for both freelancers and their employers.

Introducing the Craft.io Progress Dashboard

At Craft.io, our mission has always been to give product teams and leaders the tools they need to make the best-informed decisions for their products’ success. And as a product professional yourself, you know that one of the most valuable tools available to any product team is visibility. That’s why, for example, we created Craft.io’s capacity planning and product portfolio management tools.

Alfie Wenegieme: How to get better at finance

Without financial results, we can’t see the impact of the decisions we make on our agency’s profit. In this episode we’re joined by Alfie Wenegieme, a seasoned chartered accountant with over 17 years of commercial finance experience. Alfie shares important metrics for us to understand, report, and improve on. We explore the fundamentals of agency finances, common issues agencies face, and tips for improving your team’s understanding of key financial metrics.

Enhance Your Product Portfolio Management with the Craft.io Progress Dashboard

In our post announcing the Craft.io progress dashboard, we pointed out that this new tool makes it easy for product managers to visually analyze their progress on virtually any product-related metrics and categories: quarters, sprints, products, teams, objectives, etc. Users can also filter this data in any way they choose for even deeper insights – for example, to review how consistently a specific team has completed its tasks on time over several quarters.

How to implement a governance framework that propels innovation

In today’s fast-paced business environment, innovation is the key to staying ahead of the competition. But focusing solely on acceleration and growth isn’t the solution: As you add staff, partners, and tools, you may be taking on additional security and compliance risks, creating bottlenecks in your processes ultimately hindering your own path to success.

Revolutionizing the Way Customer Support Teams Use Jira

TeamSupport, the leading customer support software provider, has announced significant advancements to its Jira integration, setting a new industry standard for seamless collaboration between customer support and engineering teams. With an array of innovative features, TeamSupport’s enhanced Jira integration tackles the long-standing challenges faced by customer support agents when working with Jira and their support software, ensuring heightened efficiency and improved customer satisfaction.