Teams | Collaboration | Customer Service | Project Management

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5 Time Tracking Software That Integrate With QuickBooks

Are you spending countless hours manually transferring time tracking data into QuickBooks? Not only is it tedious, but it’s also prone to errors that can mess with your payroll and invoicing. In this post, we’ll dive into five top-rated time tracking tools that integrate with QuickBooks, saving you time, money, and headaches.

How 24 Hour Fitness switched to Jira Service Management for happier and healthier teamwork

24 Hour Fitness worked with FMX Solutions to switch from BMC Remedy to Jira Service Management to reduce silos and save costs. Now 24 Hour Fitness is connecting Dev and Ops to collaborate better and make work more visible. Watch this Team 24 they’ve used Jira Service Management to transform their service management practices.

Leave Management System Software - A Complete Guide

In the complex modern working environment, where there is a high emphasis on employee availability monitoring accuracy, the need to implement leave management system software is also essential. The software accurately records time off and leave data. It gives managers and administrators simplicity and ease-of-access in staff availability management. However, you can’t just implement any leave management system, hoping it works for you.

10 Help Desk Metrics to Measure Support

Help desk metrics, also called help desk KPIs, are quantifiable indicators, such as charts, graphs, or reports used to measure the performance of your support. Help desk metrics are crucial to tracking the performance of your team and ensuring you are providing quality service. You can use help desk metrics to measure support in virtually any industry. If you perform services for customers or internal end-users, you should consider using the following help desk metrics to measure support.

What's New With InvGate: June Updates

Staying informed with the updates made to our solutions is the best way to make sure you are getting the most of them. And, to help with exactly this, we have put together all the new functions incorporated into InvGate Service Desk and InvGate Insight during April and May! A small sneak peek before we get started: we redesigned interfaces, simplified processes, added new integrations to InvGate Insight, and delved deeper into our no-code philosophy. Let’s get into it.

Employee Productivity Monitoring: Balancing Insights & Trust

Maximizing employee productivity is key to maintaining a competitive edge, but how can you do it effectively? With the right tools and techniques, companies can identify bottlenecks, improve operational efficiency, and ensure their workforce remains productive. In this guide, we’ll explore employee productivity monitoring, explain its benefits, discuss different monitoring methods, and show you some of the best practices for implementing it.

Returning to work after burnout: How employers can make a difference

Burnout is a severe challenge that affects many employees, leading to significant absenteeism and a decrease in workplace productivity. In Belgium, for instance, a staggering 66.4% of those on disability for psychological reasons cite depression or burnout as the cause. This issue is mirrored across OECD countries, where nearly half of the workers with mental health issues have missed work in the past year.