Teams | Collaboration | Customer Service | Project Management

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Why we need humans more than ever in the age of AI, featuring global employee communication expert Monique Zytnik (podcast recap)

Think humans are dispensable in the age of artificial intelligence (AI)? The opposite is true — we’ve never needed human intelligence in the workplace more to navigate organizational blind spots, communicate effectively, and lead with authenticity.

4 mind mapping methods to spark creativity

Reflect on the last time you had to sit down and think through something — whether it was a complex problem, an important project, or a new product feature. Your brain was likely a jumble of questions, ideas, tasks, and tangents. And while that buzzy creative energy is a good thing, it can be tough to make sense of all of the random pieces of information spinning in your head. That’s exactly where the mind mapping method comes in handy.

My timesheet two ways: Calendar and Sheet view

In an effort to offer multiple ways to easily manage, view, and log time across all projects and tasks, we’re thrilled to share that you now have two ways to view your timesheet. Calendar view and Sheet view will both provide customizable, flexible, and efficient time logging experiences to better match how you choose to log your time.

Stop Selling Implementation Services (& Do This Instead) w/ Max Traylor

Agency clients I talk to often want more strategic consulting from the agencies they hire. At the same time, many agencies feel like the services they’re delivering are often undervalued by the clients they serve. If both of these are true, then why are so many agencies caught in what Pete Caputa calls the “Tactician’s Trap” where it feels like you’re on an endless hamster wheel selling implementation services without being valued for the strategic insights you can provide to your clients.

What is project management? Benefits, process, and tools

Not every company or team has a formal project management process. Whether you work at a large organization or a fast-growing startup, formal project management may not be something your team has prioritized yet. But now, you’re finding it increasingly difficult to stay organized and collaborate with teammates. You might be wondering if you need project management—except that’s just a thing for teams with dedicated project managers, right?

How architects use project management software (+ 5 top tools)

As a professional in architecture, do you ever feel like you’re spending so much time managing business operations that you don’t have enough time to, you know, architect? It’s frustrating — and frustratingly common. You’re juggling multiple clients and projects (not to mention internal team members and external stakeholders), and someone has to keep everybody focused on the right tasks at the right time.

How to take effective meeting notes: Templates and tips

Taking good meeting notes is an important project management skill to have. By providing your stakeholders with good meeting notes, you’re offering clarity into important conversations and key decisions being made, even if they’re unable to make the meeting. In this article, we discuss different note-taking techniques so you can create effective meeting notes. Meetings are an important part of projects—they are where decisions get made and team members connect with each other.

Enterprise CRM Systems: Unlocking Success

As a business owner or sales leader, you understand the critical role that managing customer relationships plays in the success of your enterprise. That’s why having the right enterprise Customer Relationship Management (CRM) systems is essential. These robust solutions are designed to empower large businesses and organizations like yours to effectively manage customer data, automate sales and marketing processes, and ultimately drive growth.