Teams | Collaboration | Customer Service | Project Management

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Top 10 SaaS Tools for Startups in 2024

Are you also wondering why SaaS Tools for Startups? Let me give it to you straight. SaaS is the current buzzword, trend, and the future. Newsflash, SaaS is taking over the world of technology and will soon become the most booming and popular industry. We recommend using SaaS tools in 2024 in India. Especially for startups because of the affordability and no hassle of downloading and installing. But wait, there is more to it. Let’s explore the world of SaaS and get you started with the usage.

The ultimate offshore call center guide

Offshoring your customer service to a call center is a great way to improve your customer experience at an affordable rate. However, you should only select an offshore call center after careful consideration. Your customers may be unsatisfied and could leave you if the service your offshore call center provides is poor. But how do you choose the right offshore call center? In this article, we’ll go over what an offshore call center is, and how to choose an offshore call center.

ServiceRocket extends the power of Miro with a new suite of enterprise-ready integrations

ServiceRocket’s new apps and integrations provide incredible value to Miro users across Salesforce, GitHub, and Autodesk. ServiceRocket is a technology solutions partner that helps thousands of enterprises get the most out of their software. The latest addition to their portfolio of enterprise-ready solutions: a suite of new apps and integrations for Miro’s public App Marketplace.

Maximizing Employee Engagement - The Impact of Transforming Workplace

Employee engagement is a critical factor in driving growth for organizations. A recent report on the Status of Workforce Engagement 2024 reveals that 32% of companies experience the negative impact of low employee engagement on their operational efficiency. Now more organizations are investing effort in creating a positive work environment, encouraging work flexibility, and promoting well-being in the workplace to improve workforce engagement.

GitHub Integration for Miro: 2 Way Data Sync with GitHub Issues

The GitHub integration for Miro introduces a realtime, 2 way data sync between GitHub Issues and Miro. The video shows how to choose a repository, import issues, and then update and sync those updates all within Miro, without leaving your Miro board. All updates to GitHub issues will be updated to GitHub in real time. You will also learn how to create multiple GitHub issues at once by selecting sticky notes and then converting those Miro Sticky Notes into GitHub Issues. Those converted sticky notes will appear as app cards on the board.

Employee Utilization Reports 101: Your Ultimate Guide

A utilization report tells you how your employees are spending their work time. It shows how much time they spend on tasks, projects, and other activities, differentiating between billable (revenue-generating) and non-billable (internal, administrative) work. Utilization reports help calculate key metrics like: Let’s say you have a designer on your team who works eight hours daily.

What is Freshsales?

Grow your pipeline, boost conversions, and power productivity with our AI-powered, easy-to-use sales CRM. Smarter campaigns, superior leads: Freshsales helps you run smart sales campaigns to generate more leads, then capture, qualify, route, and track them with the power of Freddy AI. Efficient organizing, expert prospecting: Declutter your sales view and have the key details you need to dive into your day with no wasted time. Plan your entire sales process with kanban views, and configure and control with drag-and-drop cards.

For the Love of Linux - REWORK podcast

In this podcast episode, REWORK host Kimberly Rhodes talks with David Heinemeier Hansson, co-founder of 37signals and CTO, about his personal shift from using Apple products to exploring Linux and Windows platforms. He discusses the expanded platform integration at 37signals, which now includes all three operating systems.

Automating a Request For Change With Workflows

A change request is a formal ticket for tweaking or modifying anything in your system or IT environment. Whether because of new business needs, fixing existing problems, or simply making something better, a change request helps you outline what needs to be done and why. These aren't just procedural necessities but tools that can boost the effectiveness and reliability of your help desk. Here's how they make a difference.