In recent years, remote work, or working from home or any location other than a traditional office, has grown in popularity. The COVID-19 pandemic has expedited this tendency, with many people working remotely for the first time. As we look to the future, remote work is projected to expand and change the way we operate. “The Future Of Remote Work: A Comprehensive Guide 2024” looks at what the future holds for remote work, including trends, difficulties, and possibilities.

Elevate your business process outsource strategy with the latest trends in BPO and outsourcing for 2024. Discover how employee and computer monitoring software, along with remote working solutions, can optimize your operations.

Discover seven common content calendar management challenges—and their solutions—to effectively transform your content creation process from chaos to clarity. From insightful blog posts to engaging social media campaigns, every piece of content your brand creates serves as a cornerstone of its identity. But the more your organization creates, the more complex the task of managing your content calendar becomes. If you’re facing content chaos, you’re not alone.

Harness the potential of the Iceberg Method for workplace efficiency. Explore the advantages of implementing monitoring software tools and time tracking employees to improve worktimes and streamline business processes effortlessly.

In 2023, the success of ChatGPT and other generative artificial intelligence (AI) tools accelerated the IT service management (ITSM) and wider business interest in AI. Consequently, it’s hard to talk or read about ITSM these days without mentioning AI and how it will revolutionise organisations’ IT service delivery and support capabilities.

Live chat software has been a game changer for how businesses provide customer service. Gone are the days when getting help meant waiting endlessly on hold or sending an email and hoping for a quick response. With live chat, customers can get real-time support and answers at the click of a button. Years ago, live chat was just text conversations. Today, live chat has matured as a customer service platform, features, and capabilities have expanded remarkably.

Vivantio, a leading provider in the IT service management and customer service software sectors, is thrilled to announce its prestigious recognition in G2’s 2024 Best Software Awards. Not only did Vivantio secure a spot on the list for Best IT Management Software Products, but it also shone brightly among the Best Customer Service Products, underscoring our innovative solutions and unwavering commitment to excellence.

Discover actionable insights to enhance workplace productivity and combat burnout. Discover how remote computer monitoring software can help boost your team’s engagement.