Teams | Collaboration | Customer Service | Project Management

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Embracing the AI revolution can boost your productivity by 14%

Artificial intelligence (AI) technology advancements are significantly changing the traditional workplace. Gartner says that by 2025, generative AI technology will be used in some way by 80% of customer service and support companies to make agents more productive and improve the customer experience (CX). Unprecedented increases in efficiency and productivity are the obvious cause. If your business hasn’t begun incorporating AI yet, though, you may already be lagging behind.

Top 15 TimeCamp Alternatives 2024

For remote teams the search for efficient tools to streamline operations is relentless. The dynamic nature of remote work requires robust platforms that can support distributed teams and enable them to function seamlessly. Among these tools, TimeCamp has emerged as a prominent choice, owing to its potent time tracking capabilities. As organizations continue to evolve, the need for TimeCamp alternatives that can offer unique functionalities requirements is also on the rise.

Key Indicators to Gauge if Your Workforce Has Reached Peak Satisfaction

Stepping into a business where each team member buzzes with energy and commitment, eager to unleash their full potential daily–this is the ultimate goal for any leader. And–believe it or not, there's a way to spot if you're on the right track. If your team's buzzing, not just with the caffeine jitters but with real, honest-to-goodness job satisfaction, that's like stumbling upon a treasure chest in the corporate world.
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Monitoring Teams & Zoom on macOS Devices

When it comes to macOS, monitoring the digital experience comes with many challenges. When considering these challenges in relation to monitoring such business-critical UCaaS applications like Zoom, Teams or Cisco Webex, the challenges multiply - especially if relying solely on built-in macOS tools.

Rhythm of Success: How 90-Minute Focus Sessions Transform Your Workday

Get your team hooked on ‘90-minute focus sessions’ for optimal productivity. Reap the benefits, tackle challenges, and avoid workers' burnout by going with the flow. Elevate your team's effectiveness and well-being through strategic time management.

Customer Story: How Zoho Projects opened new doors of opportunities for GPBL Penser Projet

When the grim days of the COVID pandemic loomed upon us, several businesses experienced trying times, and GPBL Penser Projet was no stranger to this. But in the strong hands of Zoho Projects, the organization was able to tread the path of uncertainty, with much certainty. Watch Claude Palmarini, President of GPBL Penser Projet as she discusses the various ways that Zoho Projects has lead the company to newer avenues of opportunities.

How to set up Facebook Ads alerts, notifications & reports in Slack

If you manage a Facebook Ads account then you know how challenging it can be keeping on top of your key metrics. Not only do you need to constantly assess your campaigns for performance metrics like clicks and conversions, you also need to monitor important operational metrics like how much you’re spending. (There are real consequences to not monitoring your Facebook Ads.

New in Basecamp: Move Tools Between Projects

You've always been able to move individual items from one Basecamp project to another — a message, to-do list, or card. Now you can move an entire tool from one project to another. Maybe you're breaking a larger project into multiple, smaller projects. Or perhaps you want start a tool in a private project before sharing it with a group. With the new Move Tools feature, reorganizing your projects just got easier.