Chatbots are used by 1.4 billion people today. The interest in ChatGPT is fueling the flames of chatbot adoption to become even more mainstream for personal use and business alike. Companies are now rushing to launch their best AI chatbots to carry on 1:1 conversations with customers and employees. AI powered chatbots are also capable of automating various tasks, including sales and marketing, customer service, and administrative and operational tasks.

Starting a virtual call center requires both upfront costs that you pay once and recurring fees you pay each month. First, let’s detail each of the initial and ongoing costs. Initial setup costs run between $1,850 and $12,750. Increase these estimates if you’re purchasing hardware for more than one agent. Ongoing costs run between $1,200 and $7,600 per month. Increase these estimates for larger teams since the price of many of these software fees is per user.

People complain about not being able to do certain things because they do not have time. For such people, it is a reminder that everyone in this world has the same 24 hours a day. It depends on your interests and what you do with your 24 hours. What makes you different from other people is how you manage your day. Effective time management and time saving tips allow you to complete more tasks without hustling.

The CEO and COO are top-level executives with distinct roles who commit themselves to leading companies toward operational excellence and governance. Forming a powerful duo, their symbiotic relationship is vital for companies to attain sustainable and profitable growth. Explore below the key differences between CEO and COO, their roles, responsibilities, and how their teamwork benefits the company.

Retaining good employees should be a key effort for all organizations. Replacing employees is costly. Searching for new talent requires significant internal time, not to mention the cost of placing job ads, paying job board fees and engaging recruiters. Then there are the costs associated with onboarding and training. Organizations battling employee churn also suffer from a loss of institutional knowledge, lower team morale and reduced productivity.